This way you will always have the most recently updated information. Given the quick evolution of the international reaction to the outbreak of COVID-19, TUI fly cannot guarantee the accuracy of the information below and does not accept any liability for any errors or omissions We advise you to check the latest updates shortly before the departure of your flight. TUI fly is open TUI fly starts flying again on 20 June. You will receive your voucher by e-mail. You are required to officially cancel your trip and file If you change your booking, the premium will be deducted from the new travel price. You will automatically receive a new voucher with the remaining amount by e-mail, you do not need to contact us yourself.You can use the voucher for all TUI fly flights available at that moment.Starting on the issue date, you have one year to book a new trip. Due to the outbreak of the coronavirus, we are currently living in exceptional times.

For more information, go to https://www.tuifly.be/en/coronavirus TUI fly is active in different countries. Moreover, the different authorities have to allow travel to these destinations again. After all, the safety of all our customers and employees is our top priority. We're sorry that we haven’t been able to give you all the information you need. Het gaat om geboekte TUI fly vluchten die als gevolg van de Corona-crisis geannuleerd werden.

If you are entitled to a voucher, you will receive it by e-mail.

We should point out that all our passengers are responsible for their compliance with the health and admission requirements of the countries they travel to (including transit countries) and for being in the possession of all required travel documents. Whether your flight will take place depends on your destination and the flight schedule. It is strongly suggested to be tested within 72 hours prior to departure. Please also check the relevant rules and regulations applicable in Belgium and abroad. More information about the PCR test is available at you will be subject to a mandatory test upon arrival at the airport and to confinement during the waiting time of the results imposes the obligation on all tourists to complete the Passenger Locator Form (E-PLF form). In order to guarantee a proper follow-up, VisumCentrale asks that you contact them by e-mail: You can find all up-to-date information about changes and cancellations in their Did you book an excursion, a football match, a museum ticket or another experience via GO TUI, but your trip has been cancelled? Does this option interest you? You will automatically receive a new voucher with the remaining amount by e-mail, you do not need to contact us yourself. not via our website tuifly.be), you can contact them to request reimbursement of the price of your flight. Please find hereunder more information in this respect: Spain imposes the obligation on all tourists to fill out the FCS health statement. Our partners are doing the best they can to help you!Our partner Billo can’t wait to welcome your customers again on board their vehicles.It goes without saying that they will take every possible precaution to take your customers to their destination as safely as possible:On your next flight, TUI fly will offer you the possibility to purchase a limited assortment of snacks and beverages on board. You will receive a voucher with a value that equals the amount paid by you by way of compensation for the cancellation. More information is available at When your flight is cancelled or changed, you should change or cancel these extras by contacting the relevant supplier to amend or cancel your reservation.

It’s possible to reserve a seat or check in online via The measures taken by the suppliers can change at any time.

You may have won a TUI fly ‘MARK’ voucher in a competition, for example. If the price of the new flight is lower, you will receive the balance in the form or a voucher.At this moment we are issuing the vouchers for bookings that were cancelled by TUI fly. Due to the measures taken at the different destinations, we have had to change or even cancel part of our flights for this summer. More information about the voucher can be found Do you prefer a cash refund? If you have a In that case, you can first contact your airline to find out whether your flight can still take place, can be postponed or changed. Obviously, there are a number of things you should take into account and you will have to make some adjustments.

baggage or seat reservations. We should point out that all our passengers are responsible for their compliance with the health and admission requirements of the countries they travel to (including transit countries). You will receive a voucher for the products or services you booked and paid directly with TUI fly, e.g. We advise you to check the latest updates shortly before the departure of your flight.TUI fly is your trusted partner for safe travelling.

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