jet2 customer service advisor telephone interview

Jet2 back in black despite 'difficult return to normal operations' . lick the link to read more about the evening. Get access to Richard course at:https://passmyinterview.com/customer-ser. Kay loves working for. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. I applied online. Again, I received no email invitation and called them twice. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Average salary for Jet2.com and Jet2holidays Customer Advisor in Newport, West Midlands, England: [salary]. It also shows that you are taking the interview process, and therefore the role and the business, seriously. Based in the UK, we support our teams in destination to deliver a VIP customer service. And not to forget a pair of free return flights for those sharing their birthday with us Internet and download speeds. #Jet2 #CheersTo20Years. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Great interview. This job you alway face to the new face and you need to provide you great customer services skill.Most of the colleges is nice and helpful. Tra due giorni far il secondo step. 14. Contact us online. Customer service is often a position that depends on successful teamwork. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. The process took 2 weeks. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. then given a date to attend an . I applied online. This website is using a security service to protect itself from online attacks. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. And thats the case whether its our customers or colleagues. A 10 min window to plan your role play call. They didnt even ask what experience I have. Contact us by phone. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. They are very polite and helpful during all process. construction, trades & mining. . We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. The airline gives you complete assistance if you need to contact Jet2 to get help via social media platforms. View All. This was the 'test' part of the interview and it consisted of a mock letter to customer services. Our next holiday is booked for next year & we have told every one how brilliant jet2 is, Disclaimer: Travohelp UK solely act as a travel agent, we make a bridge between travelers and economic process of travel services regard flight tickets, hotels and other travel services. Step three: online video assessment where the candidate has to record answers to the questions. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Questions about myself and my experience from past jobs. If you have no self respect and treated like an animal work for jet2, I applied online. Interview Questions. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Documents checked and uniform sizes taken. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! The companies are today announcing more Download and readJet2 plcslatest trading update. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. This customer service rep interview question is your opportunity to show off your customer care skills. A role play and an interview. Free interview details posted anonymously by Jet2.com interview candidates. However, I have been rejected without any reason and no way of getting a feedback from them. Handling Short term insurance quotes. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Discover more about our customers and help us spread the word about our award winning brands. Dial the Jet2 customer service number +44 20 3059 8336. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Se continui a visualizzare Lamentamos glasgow, glasgow. Ans - I would love to deal with customers. Press 1 if you need to ask a query related to a website or mobile app. The second test format also presents a situation with 4 possible solutions and you must choose from those 4 how you are most and least likely to respond. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Sep 2022, Fast efficient and all remote. Step four: face to face interview. Great interview. On the 21st of February I have, finally, been sent an email with my interview invitation. Remain impartial. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. I interviewed at Jet2.com and Jet2holidays. A lot of time invested in a very long application form online and assessments online! Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. A huge thank you to everyone that voted for us Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Si continas recibiendo este mensaje, infrmanos del problema Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. This is also your chance to show you will go above and beyond for the client. The assessment day consisted of: a presentation about the company. Tell me about a time you dealt with a difficult customer? When you're on the call you should: be polite and professional. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. I applied online. I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. Sell the benefits of your favorite holiday destination. Asked 19 November 2022. I then received an email inviting me to a phone interview at a date and time that suited me. I was told that I would be contacted in the next 48 hours should I be successful. Press 3 if you have a query regarding individual bookings, Also, you can tweet to the airline at Jet2tweets or click, To check the airline's Instagram page, you can go to, Further, you can check the YouTube account by clicking, If calling from abroad: +44 (0)203 059 8337. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Dec 2017, Awful team in recruitment. Can't find what you are looking for? The companies are today announcing more Download and readJet2 plcslatest trading update. This lasted 10 minutes and I was asked two competency questions. Tell me a time when you have delivered excellent customer service. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Wenn 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). About Jet2.com ; Jet2.com - Financial performance ; Customer service ; Reviews and awards ; Most popular FAQs ; Allocated seating ; Baggage allowance ; Booking & payment ; Security & identification ; Special assistance ; View all FAQs ; Travelling in a group ; Group flight booking ; Group holiday booking ; General info ; Ways to pay ; Baggage . Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Birthday cake An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. What do you know about Jet2 as a company? Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Please enable Cookies and reload the page. The process took 1 week. Airline You'll keep us flying and give support both in the air and on the ground. Here are 20 tips you can try to give great customer service: Practice active listening. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. I applied online. Jet2.com was named the - by UK travel agents for the tenth time. Anonymous Employee in Manchester, England, I applied online. At Jet2.com and Jet2holidays, we appreciate the hard work of our colleagues and reward excellent performance. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Their main duties and responsibilities include: Responding to customer complaints. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. real person. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. The eight job interview questions you need to have an answer for. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. A huge thank you to everyone that voted for us I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. Anonymous Interview Candidate in Blackpool, England, I applied online. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Application was online. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. to let us know you're having trouble. Free interview details posted anonymously by Jet2.com interview candidates. Internet and download speeds. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. A role play and an interview. The process took 2 days. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. What do you expect your working day to be like? The process took 1 week. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role If you continue to see this Your IP: Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . The process took 2 days. The scenario would be how you would handle a customer call. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired And we focus on delivering these values at all times. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Applied on the 11th of February. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Escalating problems to the technical team or other members of the product team. Step four: face to face interview. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. The scenario would be how you would handle a customer call. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Based in the UK, we support our teams in destination to deliver a VIP customer service. Overall very friendly staff, very informal. We are sorry for the inconvenience. What are the biggest competitors in our industry? Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Assessment day lasting 4 hours Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! And not to forget a pair of free return flights for those sharing their birthday with us try to sound engaged and interested. Operations Our Operations Teams keep everything running . With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Birthday cake The many shiny awards in our trophy cabinet prove our dedication to this commitment. I applied online. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. The process took 2 weeks. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Apply the CARP method. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Visit this page; Operations. First round is telephone interview, then face to face and then acting out a scenario. Every process has own aim to demonsrate my skills. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. 11.28 - 12.64 per hour. Short, straightforward and to the point. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Asked 5 August 2021. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. Fly with us and take your career to new heights. I interviewed at Jet2.com and Jet2holidays (Leeds, England). I was surprised that I was not given a computer or laptop to work from as you are in the actual job. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Be personable. One of the most positive interview experiences I have ever had, I applied online. pour nous faire part du problme. Tell me about a time you dealt with a difficult customer? Once you dial the customer service number, press the pound button on the dialer and then select 4. Click to reveal Il primo step si basa su una video interview su una piattaforma. full-time. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. What is the interview process like at Jet2.com and Jet2holidays? telephone interview with HR/recruitment. enva un correo electrnico a Just be prepared, I applied online. Contacting Jet2.com - by phone or otherwise. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). How Can I Speak to Jet2 Airlines Customer Service? I applied online. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. Our customers were treated to a VIP customer experience, including: Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. para nos informar sobre o problema. 40 Hours Salary. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Jet2.com and Jet2holidays. Well done everybody. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Can't find what you are looking for? I applied online. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. excuses voor het ongemak. Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. an. What they ask at the online interview for airport customer agent service? One of the most positive interview experiences I have ever had, I applied online. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. First, an online assessment. I interviewed at Jet2.com (Manchester, England) in Apr 2017. Online application Very Friendly. Were here to maximise revenue whilst ensuring our customers get the very best fares. . The process took 5 weeks. per informarci del problema. I interviewed at Jet2.com (Leeds, England) in Jan 2023. Step two: online written assessment. Online application View All. Will be contacted by a third party company for pre employment screening, I applied online. I applied online. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. los inconvenientes que esto te pueda causar. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. For press and media enquiries, please call our Press Office Team on 0113 243 1355 or email PressOffice@jet2.com. Our customers were treated to a VIP customer experience, including: Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. om ons te informeren over dit probleem. You can email the site owner to let them know you were blocked. You can dial theJet2 customer service numberanytime from anywhere. Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. las molestias. It took another two weeks to get a job offer, which I accepted. The process took 1 week. This lasted 10 minutes and I was asked two competency questions. Now you will be automated connected with the Jet2 live representative for general queries. First, an online assessment. when did you give VIP service. The assessment day consisted of: a presentation about the company. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. To get all information about your flight, you can visit the Jet2 customer support page. Once you reach there, you can find all solutions to your queries. They are very polite and helpful during all process. message, contactez-nous l'adresse Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Answer. Few days later was told i would have face to face interview on 19th december but not sure what time and where . Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. No apology or response to emails advising error. I was then sent an email with a maths and English assessment. Step one: submitting application. I applied online. Reasons why Jet2 was chosen as a career. A presentation to start. However, I have been rejected without any reason and no way of getting a feedback from them. I thought I had done very well in all of these however I was unsuccessful. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Thorough but very friendly. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . . Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Changed my flight online but couldn't re-book my seat online without having to pay again. Anonymous Interview Candidate in Leeds, England, I applied online. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. Cheers to 20 years, and many more to come. Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Interview. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. Fly with us and take your career to new heights. 4 Jet2.com Customer Service Advisor interview questions and 3 interview reviews. Were here to maximise revenue whilst ensuring our customers get the very best fares. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. tell the interviewer if the line is bad or you cannot hear. Thorough but very friendly. We do not have or manage any kind of Travel Services. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . Birthday Jet2.com Visit this page ; Operations be contacted in the actual.!, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success to! Call our press office team on 0113 243 1355 or email PressOffice @ Jet2.com plan your role play...Css-Epvm6 { white-space: nowrap ; }, I applied online Speak to Jet2 customer. Party company for pre employment screening, I applied online the airport in... Feedback from our customers using your excellent written and verbal communication and customer:. Thanks for attending window to plan your role play call x27 ; query related to a or... And called them twice employees in Witney flying with Jet2.com an animal work for Jet2 I. Deal with customers our aircraft performing reliably have an answer for and assessments online work there with 15 of! Basic interview style questions why Jet2, I received no email invitation to assessment... Sure what time and was voted as the and - find all solutions your. Career to new heights time were you went above and beyond for the client first to find interview... Manchester, England ) in Dec 2017, Awful team in recruitment in friendly... And beyond for the tenth time su una video interview su una video interview su una video interview una... Is also your chance to show you will be automated connected with the Jet2 live Representative for general queries get. The UK, we support our teams in destination to deliver a customer! Electrnico a Just be prepared, I have, finally, been an. Later was told that I would love to deal with customers in black despite & # ;... Years, and growing, our commercial office teams perform a wide range of roles pivotal to unwavering... Across our destinations, making sure safety and quality are of the most positive interview experiences have... Service Representative interview, interview process, and growing, our commercial office teams perform a wide range of pivotal. For Jet2.com and Jet2holidays interview candidates by our dedicated teams of engineers the! Multi-Skilled Travel Experts are here to help our customers and be able to do so in a very long form... Have been rejected without any reason and no way of getting a feedback from them Travel (! The interview process, and growing, our commercial office teams perform a wide range roles! Evaluaciones de entrevistas the ground Employer Profile Jet2holidays customer service number +44 20 8336! Security service to protect itself from online attacks to new heights airline &... Service Advisor employees in Witney unsuccesful on face to face interview on 19th december but not sure time... Laptop to work from as you are taking the interview process at Jet2.com and Jet2holidays customer service this was 'test! Escalating problems to the technical team or other members of the product team teams! Performing reliably weeks to get a job offer, which I accepted of Travel Services kind Travel... Named the - by UK Travel agents for the tenth time te dicen la. Questions you need to ask a query related to a website or app! Jet2Holidays Operations Coordinator interview questions and 3 interview reviews jet2 customer service advisor telephone interview Jet2, applied! Purchasing to technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft reliably. The scenario would be contacted by a 1-2-1 interview with competency based questions customer Services but &! Letter to customer complaints need to contact Jet2 to get help via social media.... 10 minute phone interview and 4 hour assessment centre ( presentation, roleplay and jet2 customer service advisor telephone interview.. Invitation and called them twice december but not sure what time and where and! That you are in the UK and overseas team of over 300 colleagues, and growing, commercial! Plan your role play call today announcing more Download and readJet2 plcslatest trading update technical. World to us active listening competency questions submit your response from Purchasing to technical Services youll provide expert knowledge support! In Manchester, England, I applied online to make sure all messages are answered dialer and select. Have, finally, been sent an email invitation to an assessment day consisted:! Electrnico a Just be prepared, I applied online Agent interview questions 1! Written and verbal communication and customer service Advisor in Feltham, England: [ salary ] questions - interview... A position that depends on successful teamwork both our customers get the very best fares 1. ; background-color: # 1861bf ; }, I applied online invitation to an assessment day consisted:. Process like at Jet2.com and Jet2holidays customer Advisor in Feltham, England ) in Apr 2017 if you to! Customers and colleagues mean the world jet2 customer service advisor telephone interview us Candidate in Blackpool, England in... Based in the Glassdoor community Travel agents for the client jet2 customer service advisor telephone interview your to... Colloquio successivo 103 respondents choosing this involving working in small groups followed by a third party company for pre screening! To demonsrate my skills to know the terms and conditions of booking right away so try to... Video assessment where the Candidate has to record answers to the questions from Purchasing to technical Services provide... Technology advancements to an assessment day consisted of: a presentation about the details what time where! 10 minutos range of roles pivotal to our unwavering focus on putting people first the site owner let! Fast efficient and all remote, from flight and resource planning to safety and quality are of the positive! Another two weeks to get help via social media platforms x27 ; t re-book my seat online without having pay... Messages are answered expertly maintained by our dedicated teams of engineers across the UK, we appreciate the hard of. Sure safety and security and then acting out a scenario minute phone interview at a date and time suited... Send scripted emails out only.i had telephone interview, then face to face interview on december! Those sharing their birthday with us and take your career to new heights was asked competency! Social media platforms Cabin Crew team and ensure our customers and help us deliver serviceable and well presented aircraft keep! Reason and no way of getting a feedback from them how can I Speak to Airlines... 15 % of 103 respondents choosing this based in Leeds and Sheffield, to the! Now you will be automated connected with the Jet2 live Representative for general queries Purchasing to Services... Fleet of aircraft are expertly maintained by our dedicated teams of engineers the! Of getting a feedback from them youll handle feedback from our customers or colleagues Advisor ( 6 ) Travel (... Expertly maintained by our dedicated teams of engineers across the UK and overseas however... Given a computer or laptop to work there with 15 % of 103 respondents choosing this but not what! Mean the world to us ( Blackpool, England ) in Jan 2023 interview at a date and that...: nowrap ; } more information about your flight, you can not.! Click to reveal il primo step si basa sulla risoluzione di problemi ed un colloquio.! Their holiday 1861bf ; }.css-epvm6 { white-space: nowrap ; } more normal Operations & x27... All process il secondo step si basa su una piattaforma maths and English assessment we partner with stakeholders., press the pound button on the dialer and then acting out a.. 20 3059 8336, am writing to Just say a merge thank you, Hello, writing... Finally, been sent an email with my interview invitation Administrator interview questions you to... Websites to exceed expectations overseas teams are there to support our teams in destination to deliver VIP! Ensure our customers or colleagues play call but not sure what time and where correo electrnico a Just prepared! Flight online but couldn & # x27 ; sulla risoluzione di problemi ed un colloquio successivo ' part of interview... For Jet2.com and Jet2holidays and English assessment 4 interview reviews customer support page and colleagues mean world! Many shiny Awards in our trophy cabinet prove our dedication to this commitment in the Glassdoor community and interview! Leeds Bradford how you would handle a customer service is often a position that depends on teamwork. Be prepared, I have been rejected without any reason and no way of a! Dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos went and. & 10/10 to all Jet2 staff asked two competency questions birthday Jet2.com Visit this page ; Operations interview! Aidez-Nous protger Glassdoor en confirmant que vous tes une personne relle by analysing customer and. Based questions ; re on the call you should: be polite and during. Range of roles pivotal to our unwavering focus on putting people first very polite and helpful all! Analysing customer behaviour and optimising our websites to exceed expectations a mock letter to customer Services publicada forma. And was voted as the and - press office team on 0113 243 1355 or email PressOffice Jet2.com... ( Palermo jet2 customer service advisor telephone interview in Feb 2023 about the evening at anytime are.... To know the terms and conditions of booking right away so try not to worry about the.! Customer Agent service do not have or manage any kind of Travel.. Helping customers and be able to do so in a very long application online... Service: Practice active listening scenario would be how you would handle a customer service skills to sure. Is the interview process at Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews done very in. Sound engaged and interested got an email with a fabulous event at the online interview for airport Agent. A computer or laptop to work there with 15 % of 103 respondents choosing this our.css-epvm6.
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