- owner buys cheap equipment, Good pay
Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. My ac was out again last night due to another failed thermostat. They did heating. It would be more fair to the consumer to charge labor hours. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. Thanks for the great recommendation! They had a special coupon offer for $500 they emailed to me the day they completed the work (for the month of November). There is NO way the actual install times takes four times as long. We're not your Average Joe! The homeowner'sconcern was related to collections call from a 3rd party finance company (Not Parker and Sons) The homeowner utilized financing to pay for duct cleaning done on 10/6/2021. He went above and beyond to help us! Do you clean the ductwork? I have a large so I needed two new AC units. I had a lower electric bill with my old a/c. I told my boss and she told upper management but they got mad at us. I think a lot of people stick around because we make such good money. Had been without plumbing for days already. I had to buy a new one! My electric bill was outrageous. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. As a result, we have contacted the customer both via phone and email and are honoring their request in full. Learn about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. We repair and maintain existing electrical systems. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. My mistake for not insisting it be put in writing.Over a month later I'd still been under the impression my rebate would be processed soon, so I checked in with both ********** and Parker and Sons. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We have been customers for over 20 years. They did a good job. The customer stated she would call us back and rescheduleonce she felt better. They expect allot from employees. It cost $4000 for one guy to do a one day job. Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. 2.4 miles away from Parker & Sons. We're here to help! Heating. Parker & Sons looks forward to working with you again! 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! Be the first to find this review helpful Helpful Share Join the Parker & Sons team Customer service contacts and company information. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). Get more reviews from your customers with Birdeye. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. The ease of their financing terms made it a very easy decision to make. The cost would've been $700+. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. Andrew did a great job replacing light fixtures in 2 bathrooms. Thank you! i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. I am going to dump this company's contract ASAP. Simply use this form, and we'll get back with you! Parker & Sons offered a rebate through the ********** program. Random schedule changes which affect your life. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. Installation required creating a plumbing loop since this house was not built with one. Gentleman was polite, courteous and professional. Laurie C. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. There was installation all over my clothes. I also figured while they were here I would have them perform a routine AC inspection. Doug, we're glad your service was both prompt and professional. The company is NOT stingy with their money for this department. We are very happy. Parker and sons ( via email 8/24/22 stating I would receive the check within 10 days) offered me $250 to atone for the delayed processing of the rebate , admitted the rebate was not entered timely and never sent me the $250 or the $1000 ********** rebate. But they CAN'T keep newcomers because all they get a taste of is bad management and not the money. They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. A free inside look at company reviews and salaries posted anonymously by employees. Report. See Yelp for long description of this co. Juan, we agree. They were excellent, professional and friendly. The have all my info for my address ***********************************************************************. I will not use them in the future if I need another new unit. Parker & Sons is amazing. Parker & Sons is here to help! It seemed pricey, but I have a contract with them already, so I took their advice. HIPAA Guidelines To Remember While Responding To Patient Reviews. Visa, MasterCard, American Express, Discover, Check. There employees have damaged my AC unit from all the work they have attempted to do. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. Read what our customers -- people just like you -- have to say about our products and services. Had these guys come out to fix a broken duct. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. Stay up-to-date on current news, promotions, and industry tips. This concern has been brought up to ********** and we will work with them to figure out why this happened. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: All works was done neatly and in a timely fashion. License: Not Required. Stay away you been warned. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. I have a warranty so I'm forced to keep dealing with them. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. You are in Phoenix. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. Everything went smoothly, and they started on time and kept their appointment schedule. Repair, maintenance, and installation in Phoenix. Definitely will use them again. Mike Salerno, the plumber, is trustworthy and competent. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. 53 total complaints in the last 3 years. System failed on 12/15/2022, called P&S for service, at 8am, and they provided a tech at 9:30 pm. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. He helped me order what I needed, he gave me his cell so I could ask questions! Then you have a group bonus each month and also quarterly bonus. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. The department is basically understaffed. Stay up-to-date on current news, promotions, and industry tips. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. . Great pay. Cons Challenging to get quality leads and minimal commissions. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Never trust this company they are a bunch of thieves. 2023 Trustpilot, Inc. All rights reserved. Parker and Sons is a life savor. Con artists. That's the absolute basics and he lied about it. . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Calling Parker & Sons was the best move I ever made. We were definitely taken advantage of and now have to pay to repair the sheet rock in addition to the $409 he charged for the new outlook. They did air-conditioning work for my heater. Since we opened for business in 2019, we read more. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. I had a service appointment for today that had to be rescheduled for the end of Aprilthe guy that I talked to was so positive and had such a good outlook for your company.I rescheduled and said I hope the day gets betterhe responded "there are no bad days , just bad moments " how true is that. (A plumber came in the day before and charged $950 for a day's work.) Schedule an appointment with us today! He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Thank you so much Jan for the great review for Andrew. I escalated my calls again and spoke with management person *********************. Very serious quotas and strict sales goals with. Interactions with customer service as wells as the techs on site have always been easy and helpful. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. 6pm time frame. Parker and Sons consumer reviews, complaints, customer service. They were absolutely mind boggling! Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. I have been with Parker and Sons for some time now and would highly recommend working here. They started digging and then things just went downhill from there. Never said a word. We would give them a 5 Star rating. I went on line and found the parts and saw the prices and realized they ripped me off. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. Good company with some growing pains but they manage the best they can. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Everything was repaired and I am thrilled that I called the right company. They broke a light and had to come back and fix it. Parts were AT MAX $750 likely $500. Parker and sons offered a $1000 rebate through ********** which has never been provided . Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. So, Parker & Sons is charging $833/hour. They did some plumbing and electrical work. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. I'll be sure to pass along your kind words of praise. 12/17/2022 system failed again, no heat in 30 degree temps overnight. Ive been using them for almost 9 years now and they are very trustworthy. increasing the charge for a part and adding a ************* Fee. The work was done carefully and everything was communicated to me along the way. During this time, we have responded to over 1,000,000 service calls in the Phoenix community, helping people just like you with their electrical needs. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Parker and Sons Reviews (1203) Add a review. Minutes of work, which means you can assume professionalism and trust based the contractual obligations agreed upon Sons... 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