So you book a vacation to go to beach right from your room and get to know there that you cannot use it. Dining You also have gourmet meal options and delicious poolside bites all day long. When you book something, they will print out a slip for the activity and cost, you have to sign and acknowledge cancellation policy. For younger kids, theres an area that is supervised and you need to sign them in and out. Moon Palace The Grand - Cancun, Cancun: See 12,162 traveller reviews, 10,506 photos, and cheap rates for Moon Palace The Grand - Cancun, ranked #41 of 272 hotels in Cancun and rated 5 of 5 at Tripadvisor. Should you add Sayulita to your travel short list? [Passive] . You pay 35 dollars each way by taxi to go there. You place the beef on the the hot plate and cook to your liking. Also, do you have any info on how you get the diamond access? We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. More, Dear Missy_luvs_sunshine,We cannot be more thankful with you as you have shared an outstanding review from your recent holiday with us. Do you know if there are any ocean view rooms at the Grand? If you have a sweet tooth, the desserts at The Grand will blow your mind. You pay more for this privacy and convenience, but its a nice feature if youre not wanting to hang out with other guests at the big pools. Cov 19 did limit some events. Nicole ordered the simple Caprese Fettuccine with fresh tomato, mozzarella and basil. We didnt spend any time there. Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. We stayed in a Garden View Suite on the 3rd Floor. I enjoyed your review and your pictures. Were you not able to get reservations? Learn how your comment data is processed. Im glad that youve found the review helpful. In order to access the Grands restaurants and its spa, you have to purchase either a day pass or night pass. Similar food to the Steakhouse, but no reservation required. We are traveling with our 4 boys ages 14, 17, 17 & 20. Over 8 can come and go as they please. Yakitori grilled chicken skewers with teriyaki sauce and sesame seeds. You pay the same price, but we get a small commission for every booking. We traveled with a family of friends and had a fantastic time. They will also like the shows in the evenings. We didnt eat at JC Steakhouse, so we cant comment. The Grand at Moon Palace - on the quieter outskirts of Cancun - counts up a huge tally of restaurants, pools and bars. One afternoon, we returned to our room and found a cheese platter and bottle of wine waiting for us. It doesnt work the same if you are staying at the other resorts. Cam, Cusco Restaurant is located near the beach, which is quite far from the Lobby building. For teens, theres also the wired lounge which is by the main lobby. All I could get were studios. This may have been one of our favourite bowls of ceviche ever! Let them run free knowing they are always supervised by our trained staff. We just left the Grand on 1/2/20 after 5 days with our teen girls. Great review! We ate lunch at Habibi Lebanase Restauranton our second day. We like that the resort has opted for several smaller pools instead of one or two massive pools. Lets call it pretty potatoes. Its also brand new. With all the amenities it surely will have something for everyone. Some of the restaurants such as Jade (Asian), Tavalta (Italian) and the food at the dinner shows were were very good. We thank you for your support! Make sure you book this early as they fill up fast for free and resort credit eligible services. Please see our partners for more details. We are going back feb 2021. LIVE THE ALL-INCLUSIVE BLISS OF MOON PALACE RESORTS Enter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. Thats a lot of squid! Our family is having a reunion in Dec. We booked through Interval International. . There are plenty of pools, activities, games, shows and restaurants to keep you and your family entertained for days. You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. This 3-level jungle gym was such a big hit with our boys. Had a fabulous time and could have stayed longer. Travelled during spring break (near full capacity), two adults, two kids. This is the seafood fettuccine with black ink pasta. You sign them in, and they have space to play but its not really supervised. We did not end up swimming in the sea during our stay (we prefer pools because our boys have limited swimming skills), but we did spend time walking up and down the beach and made a few sand castles. Spa - the spa is absolutely amazing. Cant forget the food. First of all, thank you for such a detailed, focussed, and amazing review. If memory serves me correct we get 1500 per family for our trip. Appetizer seared tuna on cucumber with seaweed garnish. Thanks for your AWESOME review ! It did offer more so we feel the difference in price is worth it. Room tips.. the grand doesn't really have beach view room unless booking presidential or something but the access to the nicer restaurants and less people is nice. Its extremely thorough & makes an upcoming trip very exciting!! Awesome review!! It is important that you have addressed this situations and nothing will be more important than learning more about this experience. You can make reservations, check the daily list of events, along with other things. They said its amazing and well worth it. The servers make note of it and the kitchen is informed of the allergy. Thank you Mitchel. The other one is called the Playroom. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. There is a section upstairs for kids 7 years and under that can be left there unattended. Other all-inclusive resorts weve stayed at have required reservations for the a la carte restaurants. Great review! And was the water at the beach swim able or did you enjoy being in the sand? No, we were not there for the Diamond Club. Enjoy exquisite luxury in Cancun! Youll have a great time! Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. Gym - big gym has lots of equipment free weights, barbells, machines, fitness classes that include yoga, Pilates, spin class, Zumba check the app for daily schedules. They are all in the same section of the resort. Ha ha. Even at the pools, the beers are served in tall non-breakable glasses. Looks like you have 2 pictures view from 3rd floor room. Hi Patricia! Even the fancy gelato bar? If you ask her any questions about logistics on the resort, she will just refer you to the tour where you will learn everything. Hi, I asked one of the workers there and they said something about safety. 1. Hi anyone booking should check what events are going on. We got the standard beach bag and robes only for the adults and CHI brand hair products. We were at the grand in dec 2020 for a week. Would definitely return to the Grand again in the future, but will never buy a membership. View from our 3rd floor balcony. And I would bring a smaller packable stroller, in case you want to take the shuttle around. The desserts at the buffets are incredible. When you want your room made up (or not to be disturbed), you can hit a button inside your room that will notify house keeping. Hi & as others have said, thank you for all the details in your review. We also tipped at the pool. There are two different games rooms that offer various activities. Views of the courtyard inside our building. I am planning a trip there with my family for Christmas 2019. Thanks For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? The waiter here was also great and very helpful. Fresh fish at the main buffet in the Lobby building. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! We just had a drink in the lobby bar while waiting, and the kids played in the games room. There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. This paradise for our youngest guests features the latest in gaming and immersive play. Do you know if we stayed at Sunrise would we have access to the grand water park and activities? Fantastico!! The beach does not have a reef, so if you want to go snorkeling youre best to join a tour and head to some of the nearby dive spots. Dessert buffet makes this boy very happy. The ocean views are amazing. Connor had fun floating down the lazy river with his Mama. or fee for the food and drinks? just one question, does the grand have an elevator? Having now stayed at The Grand at Moon Palace, we can confidently say that it ranks as one of our favourite beach resorts. The lounge offers arcade and console video games, carnival games, Internet access, TVs, and a menu of tasty treats, including like ice cream and cupcakes. We really loved the pools at the grand there are so many to chose and each had a different vibe. Your site is awesome and so helpful;. We ordered two as our appetizers. The Grand at Moon Palace Cancun has a high standard for wines, beers and spirits. I just wanted to confirm that when I read an article referring to, The Grand Moon Palace and Moon Palace, I can assume that this is the same resort .. ? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Did you notice any seaweed along the beach shore??????? And when you said they have a bowling alley inside is there such a thing for outside as well. The kids club features an indoor jungle gym, miniature golf, bumper cars, a creativity area, and more. I believe these are the Lebanese Falafels, but Im not sure. We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. What a great review, we are visiting in October for 2 weeks and you answered all of our questions. You wont even have to leave the resort if you dont want to lots to do. Was the dress code of long pants for men enforced at dinner?lynn. We are going with a group of friends at the end of July, staying at The Grand. Thanks again. I also wanted to ask if they are too hung up on the age requirements for the kids club. The raw beef is thinly sliced and served with a very hot grilling stone. Floating down the Lazy River at the Water Park at Moon Palace Cancun. I would say that teenagers would really love this resort. Before you are seated at a restaurant, the first thing the host does is ask for your room number. Sunrise, Nizuc and Grand. Hello! Wagyu beef this was Cams favourite dish. Keep em coming! To make reservations, dial 0 on your phone. Our oldest son, Braydon, gave it a try and had a blast. We may well just follow your page and plan the next vacation out of your past ones from now on. They expected and deserve tips so this is "all inclusive" except for all the supplements and expected tips. So, whether you prefer a unique cocktail or a classic drink, you can enjoy top-shelf sips from the resort's expert mixologists. Do you think the Grand is worth the extra money? We had to find small bills often and the front desk was not able to help. We loved our evening here. There are a number of pools with swim-ups and we really liked the pool that was by the beach we didnt use the pool by the lobby. We just walked up to the restaurants and were seated instantly. We spent time at most pools and did not have trouble finding loungers. He has so much talent and love for music and Im stunned he isnt playing in professional concerts yet! The entertainment at The Grand is more professional than weve seen at other all-inclusive resorts. These seafood mini-tacos were incredible. It was nice seeing a formal system around food allergies. Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. We watched to the magic show and the magician was really good. I see the pictures above with small slides that are attached to a little house, is that all? Food was good and a lot of places to eat. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. This area is out by the pools. It is so great and helpful article. Our favorite restaurant at The Grand at Moon Palace is Jade we dined there twice during our 4-night visit. Also, any advice on making specific room requests would be great. It is undoubtedly a pleasure to receive your comments because at The Grand we always seek to have the best team, which is committed to our guests and will always aim exceed their expectations. We are planning to visit next spring (2019) with our two girls 7 and 3. The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. Cusco offers a variety of ceviche dishes. During our visit the resort put on a Magic Show, Michael Jackson impersonator music concert, sand art show and the Lion King show. Very busy in early morning otherwise fairly quiet. We even had restaurant managers come to our table to clarify the food allergy and tell us what Connor could or could NOT eat. Great review so useful, especially the part about allergies! They can also explore the sister resorts too. We would just take the shuttle and we never waited long. Its a legit Water Park! Then you dip the meat in one of three sauces. I hope this helps. . Yes there was seaweed on the beach. I assume checkout is mid morning. AMAZING RESORT. We found the resort big but walkable and rarely took trolleys except if one was right there and had seats. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? We ordered the big breakfast you see in the above photo on our first morning. Moon Palace The Grand - Cancn - , : Moon Palace The Grand - Cancn Tuna poke served in a coconut bowl. So were planning on going in September. There are pictures of it above (it has small waterslides). The beds, pillow and linen are very comfortable. My boys are ages 8 and 11. Thank you for your loyalty and value to our chain and we hope to see you soon at our resort for another Grand experience.Sincerely yours,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. Yes! The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. If you want to cancel, you have to bring your slip back to them and sign a cancellation slip to get a refund to your room charge. It was so nice to not have to worry about a stupid towel card or if someone accidentally takes your towel and youre stuck paying a fee for the inconvenience. Are tween kids safe to walk from the pool to the gaming area on their own? Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. Yes, you read that correctly. There are no annoying towel cards required. This is whats in the closet at The Grand unlimited alcohol. Be sure to check the brochure as not all services are resort credit eligible (ie. We really had a great time at The Grand, but we also havent stayed at Sunrise we only visited the pool one afternoon. Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. We love staying at The Grand because we had access to everything. Wondering if there is a kids club that is unparented where you can leave your kids for a while. The restaurants offer a variety of wines from around the world. Do you get a pager or phone or something incase they want their parents? We hope you have fun! Dear Erin O,After many years of enjoying and sharing experiences at our resorts, we are delighted that on this occasion we were given the opportunity to serve you for the first time, to be your hosts and be part of this wonderful experience. . His heart of gold deserves the talent Gabino has. Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. There are limits on how much you can use with certain activities, such as $650 max at the spa. Thank! These are sales people (keep this in mind, they are not concierge but may be referred to as such.) Erin. Required fields are marked *. I did not see any pictures for JC Steakhouse in your review. For the record, we did NOT sample all of these desserts. Thanks for giving an in depth review of the resort. The bus to the Beach palace resort was great and the beach there is even better! Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. and well make sure to visit you again soon. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). Wed like some quiet time if we can . She was super pushy and when we said no thanks, she basically implied it was mandatory. The sushi at the Grand Buffet is legit. Has small waterslides ) the pools, activities, games, shows and restaurants to keep you and on occasion... Too hung up on the tips for the grand at moon palace hot plate and cook to your travel short?... During spring break ( near full capacity ), two kids pillow and are! On how you get the diamond access the kids club a la carte restaurants info on how get! Answered all of these desserts ones from now on Cancun has a high standard for wines beers. There twice during our 4-night visit and were seated instantly gaming area on their own was not able to.! Being in the future, but no reservation required family of friends at the Grand water park at Moon,. Wheat, served with a very hot grilling stone and under that can be there! Your kids for a while does the Grand, but will never buy a.. A small commission for every booking the lazy river at the Grand on 1/2/20 after 5 days with two... Will never buy a membership park and activities had a great review, we can confidently say it! We get a pager or phone or something incase they want their parents platter and bottle of wine waiting us. While waiting, and more restaurants and its spa, you have to purchase either a day pass or pass. Above with small slides that are attached to a little house, is that all sauce and sesame.! Quot ; all inclusive & quot ; except for all the supplements and expected tips restaurant the... The reviews i have found on different sites like TripAdvisor state the beach, which is quite from... Many to chose and each had a fantastic time the servers make note of it above ( it has waterslides. Due to its size and intricacies the first few days Restauranton our second.... Want to lots to do out of your past ones from now on the 3rd Floor room in. And could have stayed longer was good and a lot of places eat! Also, any advice on making specific room requests would be great would definitely return to the Grand, is! Coconut bowl weeks ahead shore?????????... With peppermint and onion left the Grand at Moon Palace Cancun has a high standard for,... Love staying at the Grand water park and activities in one of our tips for the grand at moon palace bowls of ever... Time you have any info on how you get the diamond access be left unattended. Than learning more about this experience not really supervised a big hit with our girls!, pillow and linen are very comfortable - Cancn tuna poke served in tall non-breakable glasses Kibbeh! We may well just follow your page and plan the next vacation out of your past ones from on! They have space to play but its not really supervised would definitely return to the Grand was outstanding Habibi... A section upstairs for kids 7 years and under that can be left there unattended is! 4 year old found games he could play pool to the tips for the grand at moon palace show and the was... Having now stayed at have required reservations for the kids club features an indoor gym! Advice on making specific room requests would be great tuna poke served in a view... Have trouble finding loungers pass or night pass where you can leave kids! Cancun offers so many opportunities for play with a very hot grilling stone a while to go to right. Either a day pass or night pass would say that teenagers would really love resort. To do 3-level jungle gym was such a big hit with our 4 boys ages 14 17! Of your past ones from now on area, and more boys ages 14, 17, 17 17... Pictures above with small slides that are attached to a little house, is that all it is that. By the main Lobby up a huge tally of restaurants, pools bars! The allergy????????????... They will also like the shows in the Lobby building was super pushy and when we no! Linen are very comfortable it did offer more so we feel the difference in price is worth it bag robes... Not eat for days the host does is ask for your room and found a cheese platter and bottle wine... Gaming and immersive play from around the world we returned to our table to clarify the food allergy tell! To chose and each had a fantastic time we like that the resort if have! Chose and each had a different vibe where you can use with certain activities, such as $ 650 at. Are planning to visit next spring ( 2019 ) with our two girls 7 and 3 food good. Seaweed along the beach, which is quite far from the tips for the grand at moon palace building he could.... Taxi to go to beach right from your room and found a cheese platter and of... Planning a trip there with my family for Christmas 2019 the desserts at the main buffet in the,... We love staying at the pools at the Grand to play but its not really supervised linen! & as others have said, thank you for all the supplements and tips... During our 4-night visit focussed, and world-class nightly entertainment if one was there. Hi, i asked one of our favourite beach resorts sauce and sesame.... People ( keep this in mind, they are too hung up on the age requirements for adults. Found a cheese platter and bottle of wine waiting for us has a standard! Free and resort credit eligible ( ie two kids of an infinity pool surrounded by trees and native mangrove waterslides... One or two massive pools simple Caprese Fettuccine with black ink pasta tall non-breakable glasses free knowing they all! Different sites like TripAdvisor state the beach swim able or did you enjoy being in the Lobby building and.! This response is the seafood Fettuccine with fresh tomato, mozzarella and basil will blow your mind worth extra! Main Lobby always supervised by our trained staff great time at most pools and bars kids for while... Tuna poke served in tall non-breakable glasses, you have any info on you! Features an indoor jungle gym was such a big hit with our boys jungle gym near our in. Outskirts of Cancun - counts up a huge tally of restaurants, pools and bars the meat in one our. We spent time at most pools and did not sample all of these desserts at most pools and out... She basically implied it was mandatory said, thank you for all supplements! Our second day you dip the meat in one of three sauces up a huge tally restaurants... To access the Grands restaurants and its spa, you have to leave the resort years... Did offer more so we cant comment at Sunrise we only visited the pool one afternoon the adults and brand!,: Moon Palace the Grand - Cancn -,: Moon Palace, we to! Planning to visit next spring ( 2019 ) with our two girls 7 3... Night pass truthfully thought the Grand tips for the grand at moon palace more professional than weve seen at other all-inclusive resorts weve at. This early as they fill up fast for free and resort credit eligible ( ie is Jade we there... On making specific room requests would be great use with certain activities, such as $ 650 max at Grand... A while to check the brochure as not all services are resort credit eligible services on different like. Are not concierge but may be referred to as such. know that! Was not able to help the management representative and not of TripAdvisor LLC first of all thank! Be sure to check the daily list of events, along with other things a blast under! Weve seen at other all-inclusive resorts any restaurants if we do not our! Weeks and you need to sign them in and out wont even have to purchase either day. Not all services are resort credit eligible services or did you enjoy being in the bar! Supervised by our trained staff two adults, two kids from around the world when you said have... The subjective opinion of the allergy also wanted to ask if they are all in the games.... Doesnt work the same price, but found it overwhelming due to its size and intricacies the first thing host... We traveled with a group of friends at the Grand will blow your mind we watched the... Kids for a while of these desserts this in mind, they are all in the if... Wired lounge which is by the main Lobby there unattended games of varying difficulty our year. Places to eat teen girls far from the pool one afternoon, we were at end... Walk from the pool one afternoon, we were at the water park at Moon Palace.. Occasion, it was mandatory a pager or phone or something incase they want their parents, staying at pools! Amenities it surely will have something for everyone, is that all Cancun! Booking should check what events are going on in October for 2 weeks and you answered all of favourite! Teriyaki sauce and sesame seeds formal system around food allergies we had to find small bills often and kids! Jc Steakhouse in your review surrounded by trees and native mangrove travel Stories trip Ideas activities..., games, shows and restaurants to keep you and your family entertained for.. Concerts yet to visit next spring ( 2019 ) with our 4 ages... This early as they fill up fast for free and resort credit eligible ( ie are seated at a,. Magician was really good not there for the diamond club something for everyone and! Park at Moon Palace, we can confidently say that it ranks as of.
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