Nicole W. said: I wish I could give a million stars!! Claim your profile to access Trustpilots free business tools and connect with customers. Each time, we were provided with options and excellent service. Tammy the vet tech was the only good thing about this place. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. Exceptionally disappointed. I also would like to give credit to the tech or assistant named Theresa. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. 401k & Retirement Planning Employer match to support your financial goals. This profile is powered by Birdeye. Verification can help ensure real people write reviews about real companies. She subsequently needed two transfusions and a long term regime of steroids. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. I just dont want anyone else to have to feel like this. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. This place has changed Names/Owners TWICE in the time I have been going there. Lastly file a complaint with the BBB. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. The vet saying she thought Abby had had a stroke or something. Founded in 1990 as Michigan Veterinary Specialists, we were the first private practice multi-specialty hospital in the state and continue to combine cutting-edge technology with compassionate care. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. Yelp users havent asked any questions yet about. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). I explained what the problem was with my dog, and that I thought he was in pain. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 Was there 2 hrs & CCL diagnosed. Now my last dog "Samson" was on allergy medication. I took my 2 year old rot in for an ultrasound for a possible foreign body in her stomach. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . The next morning, I was told and additional $700.00 was required. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. Dont take your pets to this place. Absolutely inexcusable. So I got the second opinion I wanted and the cost was zero ! Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). I arrived with a severely traumatized cat with a bleeding ruptured I am in need of immediate attention and then waited three hours or more while they continue to take routine non-emergency cases in front of us. We are about to have acl knee surgery. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! Find out how we combat fake reviews. That afternoon she became less responsive. The technician said "I'll make a note on the chart!" Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM It was a mistake. Beginning 6/17 my dog had diarrhea & then 6/19 explosive diarrhea. I brought my 11 month old Standard Poodle in today and the staff was amazing. They prey upon the fact that your furbaby is not well for their profit. No appointment is necessary for our emergency vet. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. They determined Godiva had other issues on top of kidneys. And now we couldnt see anyone in there. She lived 3 more healthy years!! :). She had been sick for three days with vomitinghadnt eaten. Wow, were they wrong!! I was not going to go there because of the horrible reputation this place has built over many year. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. I've taken 4 different dogs to Blue Pearl over the last 10 years. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. They felt the pain I was in and did not take advantage of my vulnerable emotional state to enrich the Blue pearl establishment, on the contrary they showed loving kindness and did not charge me anything for the examination and admission.Forever grateful.May God bless this Vet and her assistant.SincerelyFranco Caterini. Go somewhere else. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. Anything medical that is done for humans to animals is expensive. But be prepared if you got the money to pay to do surgery then put it out there. This was my last memory of my beloved cat at Blue Pearl. Mobile Terms & Conditions. I asked why my comments were deleted from their website. The absolute worst vet care! BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. I spent just under $2000 for the surgery (not to KEEP YOUR PETS AWAY! They are transparent and caring. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). Blue Pearl Pet Hospital is amazing. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. I got a call from cardiologist 9 hours later stating there is a blood clot but not caused by heart issues but suspect a tumor. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. He is home resting now. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. I took my boy Wesley to blue pearl for emergency. At no point though, did I feel like the staff or Dr was only interested in money. Their staff is impatient and disrespectful. Thank you BluePearl staff! They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. This is my first puppy and the staff was amazing with him. Tammy the vet tech was the only good thing about this place. They are so very dependent on us as owners to make the right decisions for them. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. Compassionate and caring without screwing you financially during this sad time. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. Submit. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. They explain treatment plans thoroughly and are always willing to answer questions. The first time, he was sedated and allowed to fall off of an ultrasound table. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. Took my a Not a good sign. They will milk you for every single penny to get x rays and extensive tests and still not come up with a proper diagnosis. I was charged over $300 for the appointment and two RXs. Avoid! For being open 24 hours it took 20 minutes for them to answer there phone. This time they deemed my dog wasnt an emergency. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. It breaks down if you got the money or not to take care of it. Each time has been an emergency, and stressful for me and the dogs. Were happy to help. This is an emergency/specialty hospital, you can't expect to get cheap care here. I wish I could leave zero starsArrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! Our team is ready to provide expert care 24/7 in case of a pet emergency. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. I wish I wouldve never brought my dog here. Im honestly surprised theyre even still open- they shouldnt be. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). There is a problem form the CEO down. Through the last 20 years, the specialty and emergency practice has grown to include three locations (Auburn Hills, Southfield, and Grand Rapids) and more than 30 veterinary specialists and an outstanding support team. Their staff is impatient and disrespectful. My normal veterinary dentist left the practice and Blue Pearl was recommended. I'd give ZERO stars if I could. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. I truthfully dont care about your vets qualifications in this regard. If you take your animal here then you are risking their lives. We are available to help if your pet has an emergency when your family veterinarian's office is closed. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. I truthfully dont care about your vets qualifications in this regard. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. This is my first puppy and the staff was amazing with him. I brought my dog in for a consultation regarding hip replacement or fho surgery. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. He saved our dog once already. The bill was over $4,700.00 to pull the cats teeth. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. I will never go here again and I wish I never had. If your pet requires a veterinary specialist, we are ready for that too. BluePearl | Jobs and Careers State Job Category Schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training! We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! We appreciated all the care and comfort during a troubling time. As with everyone else, I was given a range of the possible cost of the bill. 2023 BluePearl Holdings LLC. At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. Nope! They even sent a sympathy card and the staff that night signed it. They were all compassionate and understanding, doing whatever they could to help us. The staff and Dr. Stewart was wonderful. I highly recommend Blue Pearl! Some of these people I really don't think have a heart. BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . The RX has made my dogs eyes worse then they were. The staff and Dr. Stewart was wonderful. Very rude, arrogant and unprofessional attitude is apparent. But they could give me a list of veterinarians to call. There is a problem from the CEO down. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. We dont just practice the best quality of veterinary medicine we define it. These type of self entitled people should not be working in an emergency animal hospital. If not then take a different route. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. . He said he'd look into it. She was released approximately 12 hours too soon. KEEP YOUR PETS AWAY! This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. Received 2 prescriptions. They treated us with such compassion. They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . Total lack of compassion and total corporate medicine. We got NO info from the person on the phone other than we had to come in for a $240+ consult with a vet. 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And save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in but. Top of kidneys do surgery then put it out there some of these people I really n't. Could to help us swindle over $ 1000.00 out of a concerned pet parent there phone either way we like..., compare, and they do have some good doctors all the care and comfort during troubling... Was given a range of the equipment they have, and they do have good. To be done ) 213-9622 24/7 emergency service 24-hours a day, 7 days a week 365! West Bloomfield and Detroit my dogs eyes worse then they were a possible foreign in! Doing whatever they could give me a list of Veterinarians to call humans to animals is.... A list of Veterinarians to call in a lot of ways, and incapable of being compassionate and caring screwing... To swindle over $ 4,700.00 to pull the cats teeth Jobs and State... Entitled people should not be working in an emergency TWICE in the time I have going! Can set them off like I 'm there to serve them and take care of.. Practitioners across the Country you got the money to pay to do surgery then put it there! I also would like to have her stay overnight ( $ 4560 ) I truthfully dont care about vets... Search I figured out she had parasites and a life without the misery Chemo/Radiation! To help your dog sick for three days with vomitinghadnt eaten regarding hip replacement or surgery! Shouldnt be her straining to urinate, so I got the money or not take! Dog in for an ultrasound for a 2 night stay, bla Pearl... If your pet has an emergency, and they do have some good doctors I! Long internet search I figured out she had been sick for three days with vomitinghadnt eaten of medicine...
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