1914 0 obj <>/Filter/FlateDecode/ID[<19D47EF262FC6E44BDDA7EEF5FDC71AE><553CFA7E4A943E43907BA784BA8F95BE>]/Index[1775 295]/Info 1774 0 R/Length 133/Prev 167102/Root 1776 0 R/Size 2070/Type/XRef/W[1 3 1]>>stream Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. Oversees BARs Smog Check Engineering and Information Services Division and Audits and Inspections Branch. To lead, coordinate, and oversee twelve state entities that advance policies, regulations, and programs to protect consumers, promote and preserve affordable housing, prevent and end homelessness, and guard civil rights. This page contains a printable organizational chart for the Bureau of Consumer Protection. hbbd```b`` "7HxDb R:D"3@0"ecA$#{@X"@d@-XdBLBf,LIAI`LL$%GIjsGe% + endstream endobj startxref 0 %%EOF 308 0 obj <>stream There are currently more than 2.4 million practitioners licensed by the DCA. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . He earned a Juris Doctor degree from the University of Southern California School of Law. The highest priority of the Bureau of Consular Affairs is to protect the lives and serve the interests of U.S. citizens abroad. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. Fees paid by these licensees fund DCA operations almost exclusively. System for Award Management (SAM) Entities; Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. Dhakshike has more than 15 years of experience in addressing homelessness in the public, private and nonprofit sectors. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Bureau of Consumer Protection. The Office of Information Services directs and manages information technology for all of DCA. Additionally, the Department licenses and regulates a variety of financial businesses, including securities brokers and dealers, investment advisers, deferred deposit (commonly known as payday loans) and certain fiduciaries and lenders. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. On this Wikipedia the language links are at the top of the page across from the article title. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Yiwen (Eva) Erickson is a Fiscal Analyst directly supporting the Deputy Secretary of Fiscal Policy and Administration. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. %PDF-1.7 % The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. Correspondence Unit staff respond to e-mails and letters sent to the department. OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. Office of Financial Technology Innovation, VacantDeputy CommissionerConsumer Services, Marchael KellyDeputy CommissionerSupervision and Registration of New Covered Persons, J. Elizabeth SmithDeputy CommissionerCommunications, Mary Ann SmithDeputy CommissionerEnforcement, Melinda LeeDeputy CommissionerDebt Collector Licensing, Mona ElsheikhDeputy CommissionerFinancial Services, Robert VenchiaruttiDeputy CommissionerMoney Transmitters, Sheila OliverDeputy CommissionerMortgage Lending Office, One Sansome Street, Suite 600San Francisco, CA 94104-4428, 300 S. Spring Street, Suite 15513Los Angeles, CA 90013-1259(213) 897-2085(866) 275-2677, 320 West 4th Street, Suite 750Los Angeles, CA 90013-2344(213) 576-7500(866) 275-2677, 1455 Frazee Road, Suite 315 These professionals provide a wide range of support services including human resources, information technology, investigations, professional examinations, training, strategic planning, budgeting, and more. The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. Publications are free to the public and are made available on the department's website. She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. Visit the announcement page for more information. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. Read the important announcement here. It consists of Business Services, Human Resources, and Fiscal Operations. The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. BCSH Secretary Lourdes Castro Ramrez and BCSH Deputy Secretary Sasha Kergan met with US Treasury Deputy Secretary Wally Adeyemo and community members in Compton, CA, regarding opportunities to leverage state and federal funding to assist renters, expand homeownership and accelerate affordable housing construction. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. Consumer Resources. The Division of Investigation is the law enforcement and investigative branch of DCA. The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. Christine Lally Chief Deputy Director . DCA Oversees Boards, Bureaus, and Other Entities. hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= Bureaus, programs, divisions, and offices are under the full control of DCA. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. Learn how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP Summer Law Clerk Program. We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. The Division's market research team will . Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). PDE supports DCA's licensees by producing and publishing online newsletters for many of its boards and bureaus, and supports DCA staff by producing Did You Know?, the monthly online newsletter for employees. Senior policy analyst and resource to elected legislators on pending and potential policy issues. The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. The BCSH Housing team with California Governor Newsom at a housing bill signing presser. Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. Consumer protection in California began with the passage of the Medical Practice Act of 1876. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services. Erica Gonzalez was appointed Deputy Secretary of Equity and Strategic Initiatives at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in September 2021.Gonzalez has been Vice President of Student and Family Supports atPueblo Nuevo Education and Development Group since 2018. It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. Fiscal Operations provides budget, accounting, and central cashiering services. The California Interagency Council on Homelessness oversees the implementation of Housing First guidelines and regulations, and identify resources, benefits, and services to prevent and end homelessness in California. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. California Department of Consumer Affairs, Learn how and when to remove this template message, Business, Consumer Services and Housing Agency, California Business, Consumer Services, and Housing Agency, California Board of Chiropractic Examiners, California Board for Professional Engineers, Land Surveyors, and Geologists, California Board of Barbering and Cosmetology, California Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, California Board of Guide Dogs for the Blind, California Board of Vocational Nursing and Psychiatric Technicians, California Bureau of Naturopathic Medicine, California Bureau for Private Postsecondary Education, California Bureau of Real Estate Appraisers, California Bureau of Security and Investigative Services, California Contractors State License Board, California Landscape Architects Technical Committee, "Bureau of Security and Investigative Services", Title 16 Professional and Vocational Regulations, Governor's Office of Planning and Research, Bureau for Private Postsecondary Education, Office of Environmental Health Hazard Assessment, Office of Statewide Health Planning and Development, San Francisco Bay Conservation and Development Commission, https://en.wikipedia.org/w/index.php?title=California_Department_of_Consumer_Affairs&oldid=1132244261, Articles with a promotional tone from May 2020, Creative Commons Attribution-ShareAlike License 3.0, Governor's Office of Business and Economic Development, This page was last edited on 7 January 2023, at 23:37. 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