NR17 2AF Map. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. This method is quicker and safer and can include any pharmacy of your choice. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility I contacted the drs about my mental health detailing how I needed help as I was not in a good place. There are 3 ways to order a repeat prescription from your GP surgery. Attleborough Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. NR17 2AS Map, Queens Square SurgeryQueens Square The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Attleborough Let us know your preference. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Thank you for your feedback. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If yours is one, register today to benefit from a faster, smarter . I was hold for over 2 hours, next in line to be answered and got cut off. All rights reserved. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. We would also like to use analytical cookies to understand how our site is used and improve user experience. Website and Digital Marketing by White Bear. NR17 2AF Map. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Care Quality Commission Inspection Ratings. Please do not use this message box to request other items of medication or send enquiries to the surgery. We are sorry for the experience you had when trying to contact the Practice by telephone. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. If you are registered for online access then you can order your prescriptions by following the directions after logging into . 42.50% detected by practice, out of 120 new diagnoses. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. We've put some small files called cookies on your device to make our site work. Accessibility Its very very poor service. The Nominated pharmacy section with a nomination. Manage an account on behalf of another patient or relative. Sleep like a baby. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. 96.90% had confidence, of 215 respondents. View and share your medical record. here. Both sites dispense medicines to eligible practice patients. We make it easy to register you and your family. Or they might be able to let you know when it's ready to collect. Page last reviewed: 21 August 2020 We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Station Road SurgeryStation Road Station Road SurgeryStation Road If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. Attleborough Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Flu vaccinations - Under 65 At Risk Groups. NR17 2AS Map, Queens Square SurgeryQueens Square You can add or change your nominated pharmacy in theAccount section of Patient Access. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. In the past 2 weeks we have moved over to a new clinical system. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. We would also like to use analytical cookies to understand how our site is used and improve user experience. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. We've put some small files called cookies on your device to make our site work. We've put some small files called cookies on your device to make our site work. Let us know your preference. You can add or change your nominated pharmacy in the. Practice365 Privacy Policy We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Attleborough Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. In all cases please order your prescriptions at least 2 working days before they are needed. 2 talking about this. Find out how to renew your repeat prescriptions. Messaging. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Staff Login, GP Website Design by iatro. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. order repeat prescriptions. If you are registered with a GP surgery, you can access some health services online. Some high street pharmacies also deliver. If you take medicine regularly you'll usually have a repeat prescription. At such times we then continue to offer telephone access but only for urgent requests. Extremely poor admin. NR17 2AS Map, Queens Square SurgeryQueens Square You can also find out if you are entitled to free prescriptions. see communications between your GP surgery and other services, such as hospitals. How long must this keep going until someone fully investigates? Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Egton Medical Information Systems Limited. Station Road SurgeryStation Road I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Station Road SurgeryStation Road This means you can order your medicine when you need it without having to see a GP until your next medicine review. Stay up to date with the latest government guidance. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Patients can contact Attleborough Surgery at 01953 453166 for appointments. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. . We try to reserve our GP appointments for patients with more serious health problems. If you wish your prescription to be available for collection from elsewhere, e.g. The website sends you round and around in circles. NR17 2AF Map. They can send your request to a pharmacy. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Please allow 2 working days before collecting your prescription. Do not submit any queries about your medical condition or medications. Some GP online services are only available in certain areas. We continue to work to resolve these issues as soon as we can. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Attleborough Including Station Road and Queens Square branches. NHS self-referral. Attleborough Attleborough Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility View the cost of prescriptions on the NHS website. Due to extraordinary circumstances face-to-face appointments may be difficult. Check symptoms, find possible treatments and find out when to seek help. 56.78% were satisfied, of 213 respondents. Station Road Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Feltwell Thetford IP26 4AD (01842) 828938. In future you may wish to consider registering for our Online Services. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. NR17 2AS Map, Queens Square SurgeryQueens Square We will use a cookie to save your choice. Only your overall rating, comment and name (if disclosed) will be visible online. You have nominated your pharmacy of choice. Station Road SurgeryStation Road We do not accept telephone requests for repeat prescriptions. You do not need to see a GP to order a repeat prescription. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. You'll be able to collect your medicine in person when it's ready. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. NR17 2AF Map, Station Road SurgeryStation Road Request repeat medication or managing existing requests. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. [subject to staffing levels as a result of Coronavirus]. As I type this I am number 15 in the call queue! Request repeat medication or managing existing requests. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Select Repeat Medication from the menu, then New medication order. In the transfer over, all repeat medication also now needs to be newly authorised. (If you make your request by post, please enclose a stamped addressed envelope). In future you may wish to consider registering for our Online Services. Your pharmacy of choice is referred to as your nominated pharmacy. Change your contact and personal details or change your password. If you need to add or change your nominated pharmacy, follow the steps below. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. NR17 2AF Map. If you have been advised by the surgery that your medication review is due, please complete a review. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. If not, you'll need to order your medicines from your GP surgery each time. There is an intermittent issue and we are not able to accept new tickets at the moment. Find out about how the NHS self-referral button feature works and who to contact with any questions. Attleborough Next review due: 21 August 2023, Other services you can use to order a repeat prescription. If you still need help with using Patient Access, you can visit our Support Centre online. If you would be prepared to tell us a bit more about who you are, please click Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Check with your GP practice to see if they offer the service. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. NR17 2AF Map. You'll be able to collect your medicine in person when it's ready. Elsewhere, attleborough surgeries repeat prescriptions attleborough Surgeries we are allowed to dispense only to those patients who live than... 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