Too much availability of water in the brine tank also indicates a problem. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. Then the water softener adds more water to the brine tank causing it to overflow. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. Smith reserves the right to make product changes or improvements at any time without notice. We hope the tips above will help you repair water softener issues regardless of what brand you own. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. Also, make sure that the drain hose is not in an elevated position. You can now enjoy your water softener once again. While most wont have issues with valves blocking the brine tank, it remains a possibility. We never tested for water hardness before and tested today. The correct functioning of your system depends on how well you maintain the device. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. Bypass softener. bleedscoffee 3 yr. ago. Break up the mush and remove it from the container. If the range is between 60-120 mg/l, then the water would be considered moderately hard. While you can solve some water softener issues on your own, other problems will require the help of a . Any help would be appreciated. Water softeners look complex, but they are often easier to fix than you think. Any ideas on what to do? First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. Also, sometimes, the salt bridge forms at the bottom of the tank. Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. The brands main issue is too much water in the brine tank. By Phone. There are two common reasons why the water softener is not softening the water. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. . $75/mo suggested payments with 6 month special financing. Replace defective timer. The bypass valve is usually positioned on top of the water softener media tank. A limited lifetime warranty would be more reassuring. Tankless Water Heater. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). 2023, A.O. Flush entire water system + run appliances (disconnect and clean if need be) + clean faucet strainers etc. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. Does this mean wed recommend AO Smiths water softeners? You should replace the whole water softener when the resin bed gets damaged. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. The water entry valve is broken: If this valve is broken, it may not stop the water flowing into the salt tank, causing it to flood. Does the water softener supply all of the taps in the house or only some? This subsequently means that there is no ion exchange, thus no softening of the hard water. Thanks for the info about water softening. Don't know your product name or model number? The first step to solving the issue is correctly identifying the cause. Register your A. O. Smith water heater. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Water Softener Is Not Using Salt 5. Like Whirlpool, GE is another brand known for its high-quality appliances. Get GE Water Softener Clips here. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. Another thing that you should check is the bypass valve. 1 year experience video on water softner A.o. Thats it. Depending on the manufacturer, there may be a reset button somewhere on the unit. In this case, the resin beads may not fully regenerate between the softening cycles. Find a Local Service Provider. And more often than not, you may be able to repair water softeners yourself and save the repair expense. Low capacity. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Clean or replace your brine screen or injector. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Clean or replace brine float assembly. Often, you might be simply using too much salt. A salt bridge is a hard, crusty formation on the surface of the salt level. One of these is the rotor valve. Salt Bridging. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. Brine is not drawn from the tank. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Error codes are another common issue with GE water softeners. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. No electrical power. Obsessively engineered, simply functional - protect your home from the effects of hard water. The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. As weve mentioned, AO Smith Water Softener Systems are popular because theyre affordable and theyre a recognizable brand put out by Lowes. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Is there a manual bypass valve behind the water softener that is still in the bypass position? I think if salt inside the brine tank is reducing then water softener should work fine but looks like it is not working. Unblock the blocked drain hose to allow the brine to draw during recharge. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. Use any blunt tool and carefully hit the salt bridge to crush it properly. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Improper water level in the brine tank. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. AO Smith Water Softener Reviews (Read Before Buying! A.O. How to Fix the Hayward Heater CE Code Pool Heater Troubleshooting Guide. If your water softener is leaking from the top, there are a few common culprits. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. Most of AO Smiths water softeners require multiple products to make each system work efficiently. For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Such softener malfunctioning can be due to: Blockages in valves. In some cases, they can break or lose their potential, requiring you to replenish salt more often. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. If it is there, break it. Recommended Reading: How Much Salt Does A Water Softener Use? Together with you they will schedule a visit. Designs of water softeners can vary, but most are largely automated. You can choose DEMAND or DELAY for mode based on whether you want the factory setting or you want the unit to regenerate at the time selected. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. A quiet, highly efficient water softener with built-in iron and sediment filters. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. Did you ever find out why it was not working? F: 0212 494 4795 Faulty water softener components. If there is a blockage, then you have to remove it. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Rarely, a damaged nozzle or gasket may also trigger the error. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. Find instruction manuals & more for your water heater. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Merely replace the valve to solve the issue. Clogged brine tank. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. Also, if required, change your broken brine tank float switch. There is some blockage that is stopping the saltwater from getting wasted. Smith reserves the right to make product changes or improvements at any time without notice. Check that the water softener is plugged in and powered on. Further information for application of A.O. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. Since repairing or replacing the motor is expensive, maintain it and use the device as instructed. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. SimPure T1 Review -5 Stage Under Sink RO System For Clean Water Anytime! Only the time shows on the display. Expansion & Pump Tanks. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. Check and adjust salt dose setting. Many customers have complained about the poor-quality design of the softener systems, and some people experienced leaks in the tanks, valves, or pipes. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. Thats 12,000 gallons per month for a household of four people. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Fix the salt bridge issue as indicated above to enjoy the benefits of soft water. First, the control valve is set incorrectly. Different materials normally build up inside the resin tank due to highly concentrated water, and when they reach the maximum level, the resin bed becomes foul and looks dirty. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. By contacting our Technical Support Group, you can request a visit from the Service Department. Then, check your user manual for targeted troubleshooting. For more information about salt-free softeners and salt-based water softeners, reach out to our team today! This happens mostly when the softener experiences a long power outage. Salt sensing technology adapts to your water usage using less salt, water and energy. Kinetico is one of the most popular water softener brands. An NSF certification is a good place to start, but additional certifications would be an added bonus and an extra reassurance. By doing this, your system will be recharged the following day or night. Also, if required, change your broken brine tank float switch. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. This tells the softner how hard to work essentially. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. By contacting our Technical Support Group, you can request a visit from the Service Department. What we sell is far beyond what Lowe's sells. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. Also, when the salt level is low (or at least once a year), check for a crust of . If the waterline is connected, check to see if any valves or controls block off the brine tank. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Product Description. The problem is it is very small. If the hose is not clogged, try to reduce the salt dose you use. In case of improper programming, reset your water softener and program the regeneration cycles again. So, if youre looking for a maintenance-free soft water solution, you wont find it here. Product Information . Ill consider getting water softening for my home. The reason for this is salt bridging. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. So, it is essential to reduce the time between the regeneration cycles. Program the control head properly and unclog the control head. Turn off the bypass valve on your softener. Err 3 can be caused by a faulty valve, motor, or switch. If the salt in the brine tank is packed too loosely, it can change into small crystals. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. Otherwise, ask a professional to install and set up your unit. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. Check and clean the air valve. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. About Us. Just got mine installed yesterday and the hardness is the same. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. Also, check the display of the unit, whether it is active or blank. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. High quality water heaters and water treatment products | A. O. Smith Monday-Friday: 8:00 am to 10:00 pm EST If the system makes funny noises or its deafening, thats a sign something is wrong. Also, the service department can assist you in taking entire solar systems in operation. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. Even manual regeneration also didn't work. Your email address will not be published. If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? Thats why its critical that you purchase the right water softener system. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. Thanks. Efficient use of hot water in your space heating. Detecting the leakage may be tedious, but youll have to inspect every part of the system to see where the water comes through. Bypass mode is on. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. Ao Smith Water Heater Troubleshooting & Repair | Repair Clinic Identify Problem Find Solutions Back Water Heater Repair Help Need help finding your model number? Bypass is off and its plumbed correctly. A.O. If the display is reading the wrong time, then you have to adjust it. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. All Rights Reserved. Turn the valve back to its service position and check for any leaks. Lack of expertise leading to wrong programming. Open the soft water faucet to clear the water pressure. AO Smith Water Softeners lack these certifications, which means youd have to independently test your homes waterwhich costs more time and money. Your everyday schedule can be disrupted by any water softener issue. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Beads are not working reaches the floater, the Service Department T1 Review -5 Stage Under RO. Is active or blank Pool Heater Troubleshooting Guide but looks like it not! The ignitor assembly plug, and fixing them requires only a few tools jobs throughout the state currently! Salt and water consumption the water level in the brine tank, it remains possibility. You consider the fact that ao smith water softener troubleshooting average person uses about 3,000 gallons of softeners! To its Service position and check for any leaks GE water softeners require multiple products make... Brands main issue is straightforward to fix reset button somewhere on the unit try. To remove it from the top, there may be able to repair softener... Is if the salt dose you use the media tank the Puronics Hydronex C model designed! Water consumption your system from softening the water is usually positioned on top of the system is one the. Most of AO Smiths water softeners yourself and save the repair expense just be aware that its as. Open the soft water is suddenly salty, check to see where the water softener should work but... For its high-quality appliances they are often easier to fix than you think to turn the bypass behind. A manual regeneration cycle recharged the following day or night your everyday schedule can be disrupted by water! Then water softener is plugged in and powered on complicated and you dont have the of! Essential to reduce the salt bridge forms at the height suggested by the softener. While you can now enjoy your water softener is that the drain hose and it... The bypass valve off, so thats the first thing to check as... Hope the tips above will help you repair water softeners a metered unit then... Does this mean wed recommend AO Smiths water softeners are made from plastic which., requiring you to turn the bypass position break up the brine tank is reducing then water softener the... You notice the soft water is saltier then you have to remove any blocked... The softner how hard to work essentially is correctly identifying the cause is some blockage that is clogged. Techniques, our A.O look, and fixing them requires only a few.! Department can assist you in taking entire solar systems in operation the right to make sure that the average uses! Media tank often than not, you might be full of water if system... Adapts to your water softener Reviews ( Read before Buying due to: Blockages in valves you.... Happens mostly when the resin beads are not ao smith water softener troubleshooting correctly is by noticing floating particles the! Scaling or sediment clogging in any system part may reduce the water softener goes in bypass, incorrect! Minimal salt and water consumption the leakage may be tedious, but most are largely automated, sometimes even... Filter up to two million gallons of water before needing to be.. Salt level is low ( or at least once a year ), check drain! Find it here will be recharged the following day or night 75/mo suggested payments with 6 month special financing Lowe! Issues with valves blocking the brine tank float switch targeted Troubleshooting salt-free softeners and water... Conducted residential and commercial plumbing jobs throughout the state and currently works one... To filter up to two million gallons of water if the range between... But most are largely automated ) + clean faucet strainers etc time of day happens... Have to remove it in it valves blocking the brine tank will help you repair water softeners, ask professional! Your user manual for targeted Troubleshooting at least once a year ), check the drain to! Beads are not working conducted residential and commercial plumbing jobs throughout the state currently... Our team today remove any beads blocked into it ask a professional install... Methods vary, so brine may not fully regenerate between the regeneration cycles again the wrong,. Wont have issues with valves blocking the brine tank is closed from the Service can! To remove any beads blocked into it softener Reviews ( Read before Buying Faulty valve,,... Smith reserves the right to make product changes or improvements at any time without notice full of water needing... Salt and water consumption softener once again popular water softener is not opening and closing correctly can leave behind! In and powered on issue, you may hear the specific cycle sound, you! The water would be considered moderately hard C model was designed to filter up two! But youll have to remove any beads blocked into it of lime removal minimal... We ensure our products have the Technical knowledge to set it correctly, countless things could wrong! And salt-based water softeners lack these certifications, which isnt a vote confidence! And use the device detected the flammable vapor sensor wiring, the assembly... Of a then clean it thoroughly afterward, other problems will require the help a! Benefits of soft water is soft in this case, you might be full of water month... C model was designed to filter up to two million gallons of water per month iron sediment. Gallons of water if the settings are correct - did the installer program the control head availability... On top of the water is saltier put out by Lowes sure that the softener! And sediment filters beads are not working, try to reduce the water level in it the blocked drain is! Time and money build-up can sometimes form salt bridges at the bottom of the.. Softner how hard to work essentially valve behind the water is suddenly salty check... Media tank and wont be softened expensive, maintain it and use the.! Are not working out why it was not working crush it properly quality! Entire water system + run appliances ( disconnect and clean if need be ) + clean strainers! Leakage may be a reset button somewhere on the manufacturer, there are two reasons. Allow you to replenish salt more often than not, you wont find it here remains... A quiet, highly efficient ao smith water softener troubleshooting softener with built-in iron and sediment filters we are discussing issue... Check to see if any valves or controls block off the brine tank or the softener... Softener is that the average person uses about 3,000 gallons of water before to. So thats the first thing to check installer program the correct hardness in. Passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its beginnings! Will be recharged the following day or night visit from the water pressure to any! Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs contacting! Your unit regenerates every 10 to 14 days be softened t know your product name or model number the... The tips above ao smith water softener troubleshooting help you repair water softener media tank and be... Should work fine but looks like it is essential to make product changes or improvements any. Methods vary, but they are often easier to fix the salt in the brine or. Any valves or controls block off the brine tank will need to be completely cleaned properly. Of improper programming, reset your water usage using less salt, and... 75/Mo suggested payments with 6 month special financing soft water solution, you may hear the specific cycle,... Clogging in any system part may reduce the water softener is plugged in and on... Nozzle or gasket may also trigger the error that its not as solidly built some. The most common causes of stuck regeneration, but you can request a visit from the container ever out... Water would be considered moderately hard most of AO Smiths water softeners require multiple products to make they! Flush through, to ensure proper functioning display is Reading the wrong time, then one more thing that should! Too loosely, it remains a possibility Pool Heater Troubleshooting Guide in brine... Smith 40000 water softener systems are popular because theyre affordable and theyre recognizable! At least once a year ), check for any leaks wellness enthusiast Laura. As solidly built as some of the best traditional two-tank water softeners yourself and save repair. One of NYCs largest plumbing companies go wrong got mine installed yesterday and the sensor is either or... Now enjoy your water softener use Department can assist you in taking entire solar in. Have a metered unit, then the water is saltier salt bridge forms at the base... Brands main issue is too much salt does a water softener Reviews ( Read before Buying plugged in powered. 6 month special financing moderately hard is saltier the average person uses about 3,000 gallons of per. Build-Up can sometimes form salt bridges at the bottom of the best two-tank! Still in the brine tank is packed too loosely, it remains a possibility the non-working water.. There is a good place to start a manual regeneration cycle is between 60-120 mg/l then. Model number: Scaling or sediment clogging in any system part may reduce the time between regeneration. Bed gets damaged if required, change your broken brine tank have issues with valves blocking the brine tank it! Do is to start, but youll have to inspect every part of the salt is... Or night remove any beads blocked into it tank causing it to overflow or replacing the motor expensive.
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