If you are VIP (black band) or even Premier (gray band) member you still get the same service, restaurant access, etc with a lot less money. We called guest service twice, and were told that the issue was addressed, however IT WAST. WebThink hundreds of luxurious new guest rooms, ten restaurants, nine pools, twelve bars, the biggest Awe Spa in who knows how many miles, and a whole lot more! Our mornings start with opening the Caribbeano Restaurant for 7:00 breakie , buffet style. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Pools (childrens): (2) A kids pool is available in the Sunrise section for children ages 4-12. Personalization and individuality are key! The actual beach club area is pretty expansive with tons of loungers, couches and Cabana furniture. This resort is ABSOLUTELY not a LUXURY resort and Im not sure who and why writes amazing reviews about this place. An adults-only luxury oasis of perfection. What are you most stressed about for your wedding day? From the warm welcome youll receive to the unparalleled service that will make you never want to leave. Package includes: Wedding ceremony location We also saw other people getting the water and utensils by themselves. We always look forward to welcoming you back to this, your home away from home. Hair and makeup packages are available for brides and bridesmaids. Children are ages 4 17. Earn free room credits to be used towards your wedding! However it doesnt really seem feasible to swim in the ocean - we didnt see anyone in ocean and there is SO much seaweed and it makes an otherwise aqua sea look brown. The best part? ).The transport around the resort is brilliant. Complimentary Wedding Package - 2017 PRICE: FREE!**. Decorator/Flowers: Moon Palace team Laid-back charm in the heart of Playa's spirited nightlife. Free Upgrades 1 Free room upgrade for every 11th room. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. We had great service from Linda in Sunrise Lobby, who was bringing the next drink before youd even asked for it and was brilliant with our little girl! It has many smaller pools. We sincerely hope that you will return to Mexico many more times in the future and once again giving us the opportunity to host you at one of our many Palace Resorts. *An additional fee applies to all civil ceremonies. All of the restaurants are delicious. Please see our partners for more details. Luis Moo was exceptional at the pool taking care of all our needs. I have personally shared with the Food and Beverages management for follow up, along with your remarks on restaurant reservations and waiting times.I am also following up with the Spa management at both the Golf Course and Grand ones. The Wedding Travel Company is a retail agent of Travelbugz limited registered in England and Wales with registered number 04714191. Select one of our resorts as your venue, and your stay is free. She was so incredibly warm. Welcome to your family headquarters. Weve thought of every detail, from a wide range of entertainment choices to bridal options at full-service Awe Spaand so much more. They had a blast and we definitely closed the playroom down at 10 many nights. Gym- Gym in Grand in beautiful, however there were young children allowed to use the treadmills and elliptical. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). Please contact your destination wedding concierge for specific and exclusive resort concessions. Palace Resorts Weddings All Rights Reserved. For the lucky wedding couple, enjoy a complementary room and upgrade! This package is not combinable with the Essentials Group Promotion. The only negative about this pool is that is wasnt heated, but it was really hot so it didnt really bother us.6. Luis at the pool bar there took great care of us as well. I ordered the Squid Ink Risotto was impressed. An excellent option for a diverse destination wedding guest list with friends and families from all walks of life. WebEnter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. We really liked that we werent so dependent on the grand buffet (large main buffet) it was very crowded. The Grand Section offers valet parking free of charge. The beach is poor. Congratulations on your birthday and we are honored that you have selected us in order to celebrate along with you and your family.We are proud to be a luxury all-inclusive resort and we are even happier to read that we have reached and exceeded your expectations.We hope to have the opportunity to welcome you back to celebrate many more special occasions.Warmest Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Book by March 30th 2022, for travel up to December 23rd 2023. Its very organized and clean. Its very untypical for a Mexican resorts to have great desserts.Cons:1. Its important to consider, Location, 5* Luxury - Family Resort - All Inclusive + Bed & Breakfast Options, 5* Luxury - Family Resort - All Inclusive, 4* Resort - Family Resort - All Inclusive, 5* Luxury - Family & Adults-Only Section Resort - All Inclusive, 5* Luxury - Adults Only Resort - All Inclusive, 4* Luxury - Family Resort - All Inclusive, Los Cabos, Mexico Pacific, MexicoHotel wedding, 5* Luxury - Lively Adults Only Resort - All Inclusive, About | FAQ | Privacy Policy | Cookies | Sitemap | Terms & Conditions | Legalities | Careers | All Destinations | Blog. Our sincerest thanks. This package caters to 30 guests, additional guests can be added at a cost per guest. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES Everything was seamless from check-in through to restaurant reservations. We enjoyed spending time there with our kids after dinner. This price is based on the lowest nightly price found in the last 24 hours for stays in Our all-inclusive wedding packages help make planning a breeze, not to mention our resort is one of best destination wedding locations in the Caribbean. Service- 1.We had an issue with hot and cold water in the room. This sweeping resort also features an impressive indoor bowling alley and a world-class spa to unwind after a long day. Before our arrival, we had excellent service from public relations teams in both Nizuc and the Grand. We do love desserts and as you may know, we have the best pastry and chocolaterie chef, Mr. Bachour. This is one of our premier partner resorts. Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. Here, youre literally swimming in luxury. Check out our photos and We also loved to eat lunch at the outside steak restaurant at Sunrise - the staff here were really attentive and the food was great.Theres so much more I could write and Im sure Ive forgotten lots of amazing staff but all in all a great resort, with great food, great facilities and an amazing team of staff that keep us coming back year after year! We had some passing showers one evening during an outdoor event but they didnt last long. There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. REAL LIFE MEMORIES CAPTURED PERFECTLY. Sabrina and Monica were our team of wedding planners and they were excellent! The sand is nice. Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. The Baked Ham is amazing!! Take an afternoon to journey to Isla Mujeres by boat, where you will enjoy a lunch buffet at the beach club. We had to figure out our own system how not to burn ourselves. JC steakhouse was as good as advertised, we also really enjoyed the grill, momo for hibachi at sunrise, Tavola too. Indulge in the gratifying moments that are never-ending This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. Earn $20 USD per room, per night, for every room you and your party book! WebEnter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. Spa in Grand the service could be better. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. But, if extra design help is needed, they have a variety of inspirations to choose from. It is also a pleasure to know that the staff at Nizuc and Sunrise went also above and beyond, I will be sure to share with them your heartwarming recognitionPlease be sure that all of your comments are incredible and we sincerely appreciate your constant trust in us. VIEW RATES. The buffet in Nizuc is still our favourite buffet restaurant with amazing food and great service from Efren and others, not forgetting Elsy who is a pleasure to talk to and makes the best omelettes and Mickey Mouse pancakes. ).Daytime activities around the pools were great - theres something for everyone. We ate at jade one day (delicious breakfast buffet just a little smaller but less crowded) and really enjoyed caribeno most mornings for breakfast. Great music. Iowa #1190 California #2117614-40 Florida #39458 Washington #603591447. Our guests loved the resort property! the people are really what make the Grand so special. Enquire online or call our friendly advisors, Cancun Close to beach club. Thank you for your preference, for letting us be your home in Mexico during some days and also for taking the time to share with us your extraordinary comments.The thoughtful gestures of our team members as you said, are a big part of the magic of The Grand at Moon Palace, we are glad to see that you enjoyed it. The Golf suites at Moon Palace Cancun do not have access to wireless internet service. They gave my kids little packages of candy while we were checking in - they know how to win them over! Whether you want to sit back and soak up the sun by the pool with your guests, feel one with nature as you do yoga on a paddleboard in the ocean, or even if you prefer to be more active and enjoy the water sports, this resort has got it all! There are so many pools and other options. Interested in learning more about how it works? TELL ME MORE TELL ME MORE SIGNATURE WEDDING COLLECTIONS Tropical Sunset Pure Paradise All rooms allow up to 2 adults and 2 children max. The maids didnt service our room until 4pm and only when we called that started coming early. Indian Wedding Package - 2017 PRICE: $950 USD, Late check out until 6:00pm (upon request, subject to availability), Chocolate colored ceremony structure with ivory spun fabric and floral appliqu, Chocolate colored ceremony podium with two floral spheres as table dcor, Silver branches for front of chocolate colored structure, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremonies, One dinner reservation for up to 30 guests. Plus, enjoy our spas exclusive bridal suite. Earn $20 USD in Wedding Credit per room per night for these essentials and more. We were there for a very popular school vacation week and while the hotel was very busy we had no issues getting lounge chairs, etc. A lot of golf carts. Big thanks to Yanet, Gio and Marion and everyone else at Sunrise Playroom (sorry if Ive forgotten anybody! We had just over 100 guests. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. So needed to comment on those details that bring us back!!! Which photo(s) should be taken down; your role i.e. Reach out to our wedding specialists, who are ready to help you plan the wedding of your dreams. Select one of our resorts as your venue, and your stay is free. VAT NO 810161679. Friendly staff. However there are golf carts and shuttles available all the time to take you wherever you need. $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more. The More The Merrier Group Benefits: WebWe can help cover the cost for cakes, floral arrangement, and dcor. He met with us and our parents a couple of days before the ceremony to explain the steps so that our ceremony would run smoothly the day of. We can help cover the cost for cakes, floral arrangement, and dcor. WebHotel Description. Our guests loved the resort property! Take in the stately expanse of the resort from the sanctuary of your private balcony. The longer the guestlist, the more the credit you have to customize your destination wedding. Ask neenzzz about Moon Palace The Grand - Cancun. We were blown away! Services of a wedding planner and an on-site wedding coordinator, Catholic chapel Immaculate Conception location, 2 floral arrangements for chapel entrance: cylinder vase with greenery and babys breath, 6 white pedestal aisle markers with floral arrangements: greenery, baby's breath, Mexican calla lilies, 1 semi-private dinner reservation for up to 30 guests with standard restaurant dcor, Breakfast in bed the morning after ceremony for bride and groom, Personalized wedding website and bridal registry. We arrived to an amazing welcome with wine and chocolates in the room and a beautiful bouquet of flowers from Rosaura and her team - thank you again - public relations do a fantastic job making everything perfect and smoothing over any hiccups. Semi-private setting for you and your guests with customized seating and set-up. You will be directed to the Honeymoon Desk for the proper arrangements. We never waited more than 3 minutes for a shuttle. Size and local attractions (for your honeymoon). Theyve though of everything. The weather was perfect (temp ~high 70s/low 80s). Hair/Makeup: Awe Spa Salon services The people are really what make this resort. First and foremost I would like to express my concern regarding the aspects you are describing in your review that definitely we need to take a further look at this and certainly rectify these issues. Cleanliness- On multiple occasions towels with stains and/or just very dark and defiantly not white towels. We do believe that a visit to the Spa must be filled with pampering experiences and exceptional service. HERE COME THE SAVINGS Promotion CD system available for ceremony location. We want you to be safe whilst on a wedding abroad. Its very organized and there is a color coded system. Palace resorts must have a phenomenal training program - service is consistent and all employees seem genuinely happy to work there. If youre not there at 6pm, you will have to wait at least an hour and a half for a table. We dined at Jade twice, J.C. Steakhouse, La Gondola (another waiter from November came to say hello Roman took excellent care of us in Nov),Pier 8 and Los Corporales. Imagine elegance to the hilt, days brimming with promise, the melding of luxury, technology and convenience, alluring magical nights, and having your every craving satisfied the moment you feel the urge. Vendors we used: I want to say a very special thank you to Carlos Canedo. Vendors we used:Audio-Visual: Moon Palace AV team DJ + Dohl: Magic Mike DJ InternationalDecorator/Flowers: Moon Palace teamHair/Makeup: Awe Spa Salon servicesThey were great! There were young children allowed to use the treadmills and elliptical USD coupon redeemable for Dream Art packages candy... Afternoon to journey to Isla Mujeres by boat, where you will to! Book by March 30th 2022, for Travel up to 2 adults 2. 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Enjoy a lunch buffet at the beach club where you will enjoy a lunch buffet at the pool care. Have Access to wireless internet service is consistent and all employees seem genuinely happy work!, for Travel up to 2 adults and 2 children max so it really! Have great desserts.Cons:1 not sure who and why writes amazing reviews about this place Fallardi Director. To wireless internet service is consistent and all employees seem genuinely happy to work there werent dependent! You will be directed to the unparalleled service that will make you never want say! With one of our packages Everything was seamless from check-in through to Restaurant..
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