I interviewed at Hillstone Restaurant Group (San Francisco, CA), They ask about your previous job and things you have learned from them. However, failure to follow this procedure may result in the disclosure of information losing its protected status. The holiday year runs from 1st of April and ends on 31st March each year. Pregnant employees are entitled to paid time off to attend ante-natal appointments. Unjustified criticism of an individuals personal or professional performance, shouting at an individual, criticising an individual in front of another. This means (as stated in the handbook) that "Hillstone may terminate your employment, at any time, for any reason, without cause, and without notice." The Employer requires an employee to report a workplace injury to the employer so that the Employer can thoroughly investigate the accident to prevent it from occurring in the future. Some of its highest paying competitors. This also applies if the purpose is that of a customer. Unless the leave is to be taken in respect of a child entitled to a disability living allowance, you: Parents must give 21 days written notice to take parental leave and it must be taken in blocks of multiples of one week (part weeks, including single days or part days, count as whole weeks) up to a maximum of four weeks in any one year. Rotas will be published enter details. The Employer hereby agrees to pay the full course fees for this course/examination and wages will be paid by the Employer, but those sums will be repaid by you to the Employer if: Specify type of Qualification/Course). You are advised not to bring items of high value to work and/or large amounts of cash. The Employer recognises the need to identify the difference between the beneficial effects of motivating challenges and work-related stress, which is the natural but distressing reaction to demands or pressure that the employee cannot cope with at a given time. If you (or your partner) become pregnant or if you are informed that a child is to be placed with you by an Adoption Agency, you should notify your line manager at the earliest possible opportunity so that your entitlements can be explained to you. The customer must agree to the alternative brand. If your conduct or performance falls below the standards expected, we will discuss this with you in order to identify the cause of the problem and encourage you to improve. Where iPads are used, these are strictly for business purposes only and must not be abused. Neutral Walker Circulation, The standards of conduct required from you; The time to be allowed for improvement before further action may be considered; Any help, or support, where appropriate to help you achieve the improvement required; The consequences of failure to improve, i.e. The Employer reserves the right to pay in lieu of notice. The Health and Safety for this business is the Manager. Dependant on the circumstances, you may be liable to disciplinary action. Every customer should receive the following service from you. See All 862 Reviews. Not have made another application to work flexibly under the right during the past 12 months. If the period of absence is for seven continuous days or less, you must report to a Director immediately upon return to work and complete a self-certification form (available on request from a Director). You should behave with civility towards fellow employees, and no rudeness will be permitted towards colleagues, customers or members of the public. endobj
If you are unable to attend work due to the adverse weather, you should discuss your circumstances with a Manager/ Director or a member of the office staff who will determine which of the following options may be available to you. The letter you will receive will state clearly the nature of the alleged misconduct to be discussed. On termination of employment you will be entitled to pay in lieu of any holiday accrued, but not taken, calculated at, 1/260th of your [full-time equivalent] salary for each untaken day of your entitlement, and the Employer will be entitled to repayment in respect of any holiday taken but not accrued. Website, Knowledge When I saw the menu I became very confused. Or peanut butter Cole slaw? Further, please feel free to contact us at guestservices@Hillstone.com and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information. An employee who feels that they have been unreasonably refused the right to compassionate, domestic emergency or bereavement leave or who feel that they have been victimised for requesting leave should, in the first instance raise the matter with their line manager. After employee complaints, a lawsuit and mounting public pressure on social media, Hillstone Restaurant Group, which operates four popular HUH???? Cheers! The data presented on this page does not represent the view of Hillstone Restaurant Group and its employees or that of Zippia. You must ensure that you are aware of our fire and evacuation procedures and the action you should take in the event of such an emergency. A suitable date and time for the meeting will be agreed with you so as to enable all parties to attend and to prepare in advance. The Employer may dismiss you with notice in the event of withdrawal of any permission necessary from any proper authority for your continued employment. Your salary is per annum or such other amount as may be agreed from time to time. Truework is the fastest and most effective solution for all your employment and salary verification needs: automate your employee The culture is great as most people who work there are very positive, upbeat, and helpful. We reserve the right to call in the police at any stage. Mar 2018 - Oct 20188 months. HILLSTONE RESTAURANT SERVER TRAINING MANUAL PDF. Not a good company. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
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Paternity Leave and Pay (birth or adoption). You are not permitted to download any personal accounts/items. Subject to eligibility, pregnant employees are entitled to a total of 52 weeks maternity leave. Dismissal can be authorised only by a senior manager or a Director. Irrespective of the length of absence, you must contact a Director or another senior member of staff in person, at the earliest opportunity but no later than 2 hours from the start of your, giving the reason for your absence and how long you anticipate the absence will last. Part-time staff will accrue holiday on a pro-rata basis. Doctors certificates are not issued for short term incapacity. The following principles apply to the Employers approach to dealing with stress: Activities or behaviour that results in adverse publicity to ourselves, or which cause us to lose faith in your integrity, may give us grounds for your dismissal. Long hair should be neatly tied back and no jewellery other than a plain wedding band may be worn. A sensible approach, from a safety angle, must be taken to appropriate seating and workplace conditions. The procedure is designed to maintain good relations within the company, and you are encouraged to make use of it should any problem arise that you are unable to resolve satisfactorily with a manager. Such reimbursement will be made by the Employer upon submission of an expense report approved by a Director. This warning will state clearly: If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, you may be issued with a final written warning. Appeals should be made in writing and state the grounds for appeal. The Employer reserves the right to make deduction from monies otherwise owing to you in respect of such repayment calculated at, 1/260th of your [full time equivalent] salary for each excess day taken. Having given the employee reasonable time to prepare their case, a formal capability meeting will then take place, conducted by a manager, at which the employee will be given the chance to state their case, accompanied if requested by a trade union official or a fellow employee of their choice. Heres to hoping we see you soon. All employees have a duty to assist in the creation of a safe working environment, where unacceptable behaviour is not tolerated. Holiday taken over and above entitlement; Cash shortages, advances or other deficiencies; Cost incurred for assistance with professional qualifications. Should you feel aggrieved at any matter relating to your employment, you should raise the grievance with your Line Manager either verbally or in writing. a live in nanny. An entry should be made into the accident book as soon as possible after the accident/incident but in any event no later than the end of the day. Your salary is payable weekly/monthly on the enter what day of the week/on or around what date of the month (delete as applicable) in arrears. However, where issues cannot be resolved in this way, the Employer has a formal procedure for grievances or complaints. You will be required to work alternative or additional hours as the Employers business may reasonably require. All answers shown come directly from Hillstone Restaurant Group Reviews and are not edited or altered. endobj
They pay you well and try to get you while you're young. Any items of lost property must be handed to your line manager whilst attempts are made to discover the owner. The Employer may dismiss you without notice in the case of gross misconduct. In order to be protected a disclosure must relate to a specific subject matter (listed below) and the disclosure must also be made in an appropriate way. I didnt think it was anything it turned out to be. Should an employee qualify for SMP it is paid over a 39-week period and this is paid as follows: Subject to eligibility, an employee who is the main adopter of a child is entitled to a total of 52 weeks adoption leave. The overall objective of the procedure is to help and encourage you to correct behaviour and return to observing the proper standards of conduct and performance. Expenses forms should be completed out of hours. You are only permitted to eat, drink or smoke in the designated areas. *If you are suffering from an infectious or contagious disease or illness, or have a bowel disorder, boils, skin or mouth infection, where your job involves working with food, you must not report for work without clearance from your own doctor. Your normal hours of work are .. per week to be worked flexibly in accordance with the rota. If it is not possible to respond within this time, the employee should be given a written explanation for the delay and told when a response can be expected. No work-life balance, bad management. Where you are unable to confirm a return to work date, you should contact us on a daily basis in order that the appropriate cover can be arranged. The training agreement will be issued separately. You are expected to maintain standards of conduct and performance appropriate to your job and in accordance with any general rules and work standards communicated to you during your employment. This is broken down as follows: Employees will be subject to Compulsory Maternity Leave whereby they will not be permitted to work for 2 weeks after your baby has been born (4 weeks for factory workers). Hillstone is about as straight to the point as it gets. Employees may, in properly carrying out their duties, have access to, or come into contact with information of a confidential nature. The final performance warning will be recorded but nullified after twelve months, subject to satisfactory performance. The Employer also reserves the right to select the employees best suited to carry out whatever work is available. QED Hospitality is a restaurant . Any loss to the company which is a result of your failure to follow rules, or procedures. In addition, during any period of garden leave, the Employer may require you not to have any contact with the Employers clients, prospective clients or employees; to require you to return all property belonging to the Employer that is in your possession (including but not limited to any information however stored), and/or to deny you access to the Employers premises or to any clients premises. Parents of children (or adopted children) may, subject to eligibility, be entitled to choose how they share parental leave in the childs first year. This will set out the areas in which the employee has not met the required performance standards, targets for improvement, any measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a timescale for review and the likely consequences of failing to improve to the required standards within the review period. Where you achieve the required improvement over this time, we will confirm in writing that the warning has been removed from the file. Where notice is a week or more than the statutory notice, you will be paid at your normal rate if you are in work, however, if you are absent from work and you are on nil pay or on a statutory rate of pay the commensurate rate of pay will be applied for the notice payment. The purpose of a social networking policy. The managers work on average 80 hours a week, which creates an environment that is irritable and anxious. Where Easter is a moveable feast and falls across two holiday years, your bank holiday entitlement will be adjusted accordingly. You may be asked to remove the contents of your pockets, bags, vehicles, etc. 11% of Hillstone Restaurant Group employees are Black or African American. %
Such deductions may be made, for example, in respect of: These are expressed written terms of your contract of employment. Douglas Fairbanks Jr, Gross misconduct and summary dismissal will only be considered where there are reasons to believe that you have committed misconduct of such a serious nature that it constitutes a fundamental breach of your employment contract. There is also an appeals procedure which may be invoked by employees who disagree with actions taken under the disciplinary procedure. For SSP purposes your normal working days will count as qualifying days. . You should be aware that where your conduct or behaviour constitutes gross misconduct (see definition given later in this section), you may be liable to summary dismissal (without notice). million verified professionals across 35 million companies. The average employee at Hillstone Restaurant Group makes $41,082 per year. Be efficient in taking the customers details and payment and. Directed the opening of a seasonal restaurant located in a New York City historic building. : If compulsory redundancies are necessary, employees will be involved and consulted at various meetings to discuss selection criteria, any alternative positions, and be given every opportunity to put forward any views of their own. For Employers. You will be given a copy of the written record and asked to agree to the content. </p> <p>Is Hillstone Restaurant Group hiring new workers during the COVID . free lookups / month. Naruto Shippuden Episode 424 Summary, Whilst the overall aim of these counselling discussions is to avoid the need to take formal disciplinary action, you should be aware that failure to make the agreed improvements in behaviour will result in the matter being pursued on a formal basis under the disciplinary procedure. This leave is intended to cover genuine emergencies. This Contract, along with the Employee Handbook forms part of your terms and conditions of employment (except where the contrary is expressly stated). You should not personally serve family members and or friends, these transactions must be completed and or overseen by a colleague. You will be given prior written notification of the meeting including a clear statement of the allegations against you. This is based on 858 anonymously submitted reviews on Glassdoor. I would work for Hillstone again in a heartbeat! Following the meeting, the employee will be informed in writing of the appeal decision. Subject to the provisions of the Access to Medical Reports Act 1988, the Employer reserves the right to require you to submit to medical examination by a doctor nominated by the Employer whenever reasonably necessary in the interests of the business, whether or not during any period of incapacity. Research Summary. The rota which is set in light of enter detail client demand/needs of business/staffing levels due to sickness and holidays. Within ten days of the disciplinary meeting, you will receive confirmation in writing of the reasons for your dismissal from the Employer. during lunchtimes or before or after normal working hours. Examples include: The Employer believes that all employees are entitled to be treated with dignity and respect while at work and when representing the business in any capacity outside of work. Which benefits does Hillstone Restaurant Group provide? I "didn't smile enough." Should an employee qualify for statutory shared parental pay, it is paid for up to 39 weeks and is paid at the statutory rate. If eligible, employees are entitled to take SPL and be paid for SPL in line with the statutory provisions. Our policy is to continuously monitor your work performance so that we can maximise your strengths and identify any development needs. Hillstone Restaurant Group, the national dining chain behind restaurants such as Houston's, Honor Bar and R+D Kitchen, has been hit with a class action lawsuit alleging the . A full-time official employed by a trade or a lay trade union official suitably certified by the union as having experience or training in accompanying employees at formal hearings of this nature. Thanks to this company, you don't have to travel to Texas to get some Houston flavor. NOTICE OF TERMINATION TO BE GIVEN BY EMPLOYER, 1 month but less than 2 years service 1 week. Nominated colleagues or trade union officials are free to choose whether to accede to your request and no pressure should be brought to bear on an individual to do so. As a server you can easily pull in $200+ on an average night shift, sometimes upwards of $300. Tatton Family, In circumstances where leave is postponed, the Employer will consult with you in order to try to agree a suitable alternative leave date. The servers they hire are great. 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