Listing photos showed otherwise. And the person damaged the zipper on purpose. Ridiculous amounts of time finding, listing and sharing until my fingers are numb. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. Oh,I forgot to tell u the best part. and within minutes the items had offers and instant sales. Change), You are commenting using your Facebook account. She made this payment 3 weeks ago and has not heard a single word from Poshmark since then. Poshmark Scams You Need to Know About. Poshmark is the leader in a growing group of secondhand fashion websites, such as Tradesy, the RealReal, Twice, Vinted, Thredup, and Copious, where users can buy anything from Banana Republic. As far as the creepos, I was contacted by people who wanted me to sell them off site and kept contacting me and once I block them they created another account so that they could ask me suspect questions about another item and so thats one of the problems with these stalker-ish mentally unstable type of people. If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. If the buyer doesnt like your item for some reason, they can return it to Tradesy and you keep your money. 2. I do not like that this site has no way to message, and you cannot see, to my knowledge, peoples reviews. The one in my size, the seller only shows stock photos. They didnt smell bad, I kept them in a nice box, just like I do with my shoes, and I did take pictures of the signs of wear. I was so negatively impacted by my experience with Poshmark that for about 6 months I tried, both on Reddit and a blog that I created, to create a community of like minded folks to start some kind of a movement to expose them (so that there is more readily available consumer information). I shipped it. I get a lot less than doing it myself on eBay but none of the hassle. The first came about when a buyer kept lowballing me on a pair of Jessica Simpson shoes. So this $185 dress which I sold for $95 is ruined!! I have been buying on Posh for about a year, but first time seller. I first signed up with Posh a little over 3 weeks ago, and I am BURNT OUT! Also her poor, low-lit photos of the spots were blurred. I am accustom to going over ALL my samples with a fine tooth comb. I will say that I have never had an odor claim that I am aware of, but if I were to receive one, I would ask several questions around that to show how ridiculous it is to consider such a thing as a viable reason for return. A buyer should expect questions. I came across this blog because Ive been researching resale apps and Poshmark is one of the biggest when it comes to womens clothes. Then a girl went off on me about my pricing- telling me I cant list things so high- etc.. ? Not familiar with Shopify. . No, I didnt get to take my followers with me, but I put up a notice in my Poshmark closet letting my followers know that my closet had moved to ShopStylaphile.com, so a lot of my customers did follow me over and buy things from my new site. Yes, Poshmark is a legitimate, safe, and reputable website. Gotta get back to listening to 3 day and all night livestreaming party in Minneapolis Prince songs. Poshmark is such a joke of a business. I hover around 50 or so listings, so not a huge closet, but its nice to make a few dollars here and there. I wrote out almost 2000 labels on Etsy by hand. I moved away from it a while ago, & now Im just deleting my account as well. If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. Its the principal of things. I feel so sorry to read what happened to you. Nice to see their priorities still havent changed! Completely bizarre but block and ignore. I found out today you can list on Posh via the computer now (instead of the teeny tiny cell phone screen) and I thought Id try out. Reason #4: Poshmark is a massive time-suck! The only people hurt by the report feature is smaller closets that usually sell authentic goods. I try to be very specific in listing all measurements and any defects or minor flaws. ON top of everything, the buyer is NEW to Poshmark. Hi Ann, im just a posher on this thread not the one who wrote the article. I understand wholeheartedly what Bethany is saying. How to Deal with Low Ball Offers on Poshmark. Wow!! I turned the entire page and listings into posh so hopefully they will just terminate the account. I got accused once of selling something inauthentic as well and Posh paid both of us and the customer kept the item. You send the longer you will be waiting. Also i agree with everyones frustration. Now I have someone asking me how I could sell it and not have the SOLD banner across it that Posh puts on when it sells. That should have been a red flag. Sold a Chanel bag that went through Concierge and was approved, then they forwarded it to the buyer. I might as well have been talking to the wall. I am a Buyer and they want me to sign up for an account I am not interested I buy things and just use PayPal and have used a number of emails but now it is to the point I cant order anymore unless I sign up oh well, so many sellers are missing out (think I have four pending purchases PayPal already processed but PM just sends me an email to sign up. But rude people def get reported and I have posh remove their comments. I have to say, that I dont see this happening on posh. Anyway anything expensive you are selling document document document it with photos and video before you send it!! I cant say that I am leery of those buying who dont have a profile the reason is that Posh has made it difficult for someone who just wants to shop and not sell. She then gave me one star saying that I mislead her because they were not ugg and that I lied, however it was just her not being able to read. Tell me, how can one judge a black polyester dusty bag with Chanel silk screened On it, real or fake?! I lost. The boutiques are growing exponentially and with the shipping, they are more expensive than retail, but wont except returns. Of all the online apps Ive ever used, Poshmark customer service is by far the worst. I have no idea how anyone can keep up with that. I was just curious, what was the best way to post an move all your items listed to your new online store? I also sold and item and received only a 4 star rating for no reason at all, I did everything right. NOTE I have been selling on eBay since my now 16yo was a baby and still sell there. I thought it looked nice. I still have a closet on Poshmark that points people to my new site (that is, until Poshmark bans me..lol. Thats just a fact. I had a buyer try to sneak different items into a bundle after we had negotiated. No need to even get on your computer. Sorry to hear about your experience on Poshmark. People want authentic but want to pay $5.00? Im actively moving my inventory to less time consuming platform(s). -slow shipper (shipped same day) On the web version, go to the closet you want to block. People rarely ask me questions because I include very detailed notes about each items features and condition, along with any fitting recommendations. But when I wrote to them about how as sellers can we be protected, I told them I removed over $27,000 in merchandise and I still have probably $60,000 to sell! Nothing I have sent not even a coach bag and heels were over 5 lbs yet the buyer has the $6.79 added to their fee so it creates a frenzy on lowballing you to death. How can so many people have tons of Zara in their closet that they are selling so inexpensively? I have the receipt. I saw your post on Posh and read your blog article. Totally agree youre exactly right! Have been selling and buying (a lot more buying LOL) since March, just to clean out my closet and re-sell nicer items that I just dont wear anymore. And I learned a lot from being on Poshmark for a few years, so that certainly helped in starting my own online store. I got the dress back and not only did it have snags but there were some tiny white hairs on it. And she is, of course entitled to her feelings, opinions and thoughts in regards to Posh. ~Peace and Purple rain, friend~. I have been doing this for a year now with some success, nothing crazy but I have sold some things and I enjoy packaging the items with a thank you note and a little gift. So happy I read this! So I am finally at that point. I ship the same day and love that all I have to do is print out a label and take it to my mailbox. or Posh will flag you and shut you down. I dont have a big enough inventory or exposure to go to Shopify to pay their monthly fee. At that point you have to provide a receipt or COA, and wait. (I suppose thats a response I should have expected from a young girl with very little sense of responsibility) Look out for your money. I received no reply, but she now has the jacket marked not for sale. Im a new seller on posh. I never buy from those that dont respond, no matter how much I want the item. At least I know my experience with Poshmark is far from unique and while my aggravation and losses are small compared to some of you, it reminds me that there are better uses of my time. Thats basic customer service that I feel any seller should be prepared to provide. I too, am tired of the lowballs, and high commission that Poshmark takes on even lower priced items. Interesting how that works I thought you were innocent until proven guilty but on Poshmark you are Guilty until proven innocent . They needed to compete with Amazon, and the money they made on small ticket items wasnt worth getting in the middle of a dispute over. Sounds like a lot but its not. I feel poshmark staff needs some kind of guide book to fallow. Little room for any questions. I received a movie in the mail. My 5th sale was shipped within 12 hours and this was a brand new pair of Electric Yoga leggings that were ordered online. One of my favorite ways to shop on the app is to sort by "just in" when searching a category. No response from them until today! So you think Shopify would be better for me? Poshmark uses tactics like IP address banning. I can tell you this: Selling clothes to humans is a pain. I now have 399,568 users and I am a top rated seller however, the sales have dropped significantly and the buyers have become more and more rude and downright nasty. I cant deal with such people. And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. Hope to hear from you soon, in the meantime have you thought about Traders village as a viable and affordable option for store ownership? But its over. Blessings to you. There are apps out there that are truly personal, do treat sellers well, aside from opening own sites. I am still highly insulted and offended! I am very disheartened I spent so much time listing items, repeatedly having to reword my listings due to ridiculous character limits. She wont stop telling me that $45 is all she has. Never had a case. Ive reported the issue to the BBB. A follow up comment since it has been a FULL month for me on Poshmark: WHAT IS WITH ALL THE CHINESE STUFF BEING SOLD FOR RIDICULOUSLY EXPENSIVE PRICES? OMG!!!!!!! The posh parties put your life on hold . I have never in my entire life of purchasing on line seen how lazy Poshmark sellers are. There's a built-in buyer community. Ive been called every name in the book even after being very nice! What about the sellers costs for packaging materials, etc.? The feature is abused 99% of the time by jealous nitwits who want to close down competition or ignorant fools who think they know authentic goods when they havent the first clue. Im kind of a new posher. And physical retail stores? Posh sided with the buyer and she was authorized to return my rocks. There are good Sellers but the experience of the bad Sellers is something that really tarnishes Poshmarks reputation. Cant believe how they do that without a Warning. Its discouraging.. These people are unbelievable. Jody, I am so sorry that you went through that on Poshmark! The reply I received after that was all you had to do was contact me directly. I doubt that there was anything that I could have done about it at that point, since I had already accepted the purchase and it was almost four days by the time I was able to contact her, so Im not sure what contacting her would have accomplished. When you block someone on Facebook, they won't be able to do a number of things that you'd normally expect on the platform. So,I started looking into lace human hair wigs or extensions. I sometimes spend all day sharing and following other Poshmark closets trying to get a sale. Lowballers are the worst. I have sold a couple thousand items on Poshmark and bought many items as this is my business! My stuff is beautiful and in perfect condition, many of the things are boutique items, but I never cared for high-end designers stuff and that seems to be all consignment shops cater to and you cant trust THEM either. They would shut down our paypal in a heartbeat if buyers complained. Anyway.. that and the LOW BALLERS are a huge damper on my enthusiasm for the PM app and community. I strive to be a seller that is honest and that people dont have to worry about buying from. Danielle, I have all 5 stars I recently sold a cute brand new mind you, Gigham plaid Bodycon dress an all measurements were posted an I always said if you have questions before you purchase ask . Four times a day for the parties. You earned it. Again, after reading all these stories, Im sure it wont turn out well for my case based on Poshmarks inability to support the sellers that actually make the company moneybut Im sure theyd listen to a lawsuit asking for damages/compensation. They fail to realize if it wasnt for the sellers they would not exist its not the buyers keeping them afloat. Any tips on that? As a seller, you can create a virtual closet, list items for whatever price you see fit, and lower prices when necessary. The very first item I ever put up, a $35 faux leather jacket I had worn 3 times from Arizona Jeans Co. Thanks for the insight! As a buyer, Ive been blocked for asking respectful questions about a product I am neither able to preview nor return. I did not put a lot of things in my closet because I wanted to see how it worked. I will move to either Ebay or Shopify. If you want a deep dive, start looking up problem eBay stories. Unfortunately, Ive heard many stories similar to yours. Anyone who gets mad because they arent making money is being silly.. After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/, If youd like some support, or are looking for alternative selling ideas, please check it out . Oh, and all those sales of counterfeits amount to sales growth and the 20% fee on each of those sales adds up increased revenue. Its a selling clothes to people thing. Well Poshmark authorizes the RETURN !!!!! Everyday Im getting tons of followers, likes, and shares a day but nobody buys. Oh my goodness. Hope that helps! Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window), https://poshmark.com/closet/dresstoimpress_, http://bigcommerce.evyy.net/c/380173/185949/2941, https://www.reddit.com/r/beyond_poshmark/, https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business, https://seekingalpha.com/article/4497193-poshmark-inc-posh-ceo-manish-chandra-on-q4-2021-results-earnings-call-transcript. Overnight????? Thanks so much! I told Poshmark to send it back because I didnt want to have someone like that having my beautiful necklace. I however, am photographing extensively anything bought from my closet before shipping!! if I cant offer a fair price for something I wouldnt bother insulting people with lowball bs. Im not sure how much longer it will work for anyone. (3) Also there are so many in person places to sell like let it go on top of the usual. It is only $65.00 and I am glad it was not one of my very expensive items hat I have not listed. I did write her a comment and called her out on it. So then I would have to lower my prices to make up for the exorbitant shipping. The item was immediately tossed. They take so much money from us and thats all their concern is. This seriously angers me. I had someone buy a top from me, and i told them i would not be able to ship for a week because I was about to go on vacation. Trying to figure out all the steps I need to take. I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. It made me see a VERY ugly side to the community- bc her harassing me seemed to be out of jealousy and anger. I dont have pets and the dress was stored in a hanging bag. Poshmark started several years ago, they originally focused on women's fashion and now have added other lines such as: kids, mens, and home goods. Im finding some women are awesome and dont try to get you down too low and others like your things but they want it for $5. I wish all of you luck in your life and i hope those haters that are reading this stop the games on Poshmark. Hi! So back to Ebay I go. I ask Mercari to remove the review as they were made up of lies and showed them the proof that my descriptions were honest. I had just had a case opened with a bundle I made, everything was good and ready to go. The best way is to report it. It was just a $6 boys shirt. I have read a lot of horror stories like this happening to people unfortunately. I have 97 great reviews and one bad one from a liar. I closed my account, that had perfect feedback, and posted all my items to Ebay. even when its brand-new.even when its designer labeled. They mentioned the policy of asking the buyer to describe the issue and sending photos. Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned. I am shocked at the time women are willing to sacrifice for this one singular objective. Whoever these people are, no nothing about products! Step 1, trying to get a tax id number. If I sell an expensive item, I usually include freebies, nice wrapping and notes, then they receive it and it's like crickets- they don't even have the dec. Outside all the reasons most of the comments have said- mostly scammers, rude people and the absolutely worst customer service in the history of online sales I mean, honestly when its worse than eBay, that is sayin something, I think that its really being overlooked just how much Poshmark is expected to consume a persons life just to sell a $35 skirt, pack it prettily, rush it to the post office, wait for someone to get off their ass and accept it while praying they dont ding you with less than 5 Stars. Im probably going to start moving items to another site in the future. I sell on Posh and have been pleased with things so far, but I am waiting with dread for the first bad buyer. I was starting to wonder if I was the only person who felt this way about Poshmark. I am fairly new to Poshmark, just a week over a month. Ebay on the other hand is more customer base than seller base. So you tell me who is being dishonest??!!!!!! I am willing to give deals but the gall that some have is unfathomable. What I mean by that is often time ebay will take the side of the customers over the sellers. With Taylor in Sacramento who was super rude to me about shipping the item asap and then when she got it, claimed it wasnt as described, refused to answer my question, and then mailed me back a $1 WetNWild shadow when Id sold her a Lorac Pro palette. I found that people buy items quicker when all the important information is right there and they dont have to contact you and wait for you to eventually read your email and respond to them. They buyer opened a claim one day after delivery stating the bag is fake because she checked wiki and it the bag doesnt match what they say defines an authentic bag. The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. I was a top seller, with over 333,000 followers. Mind you that Ive had over 30 other sales with much more expensive items and never had this problem so it baffles me that then a user would think Id go and scam for $15 technically a $12 profit. Sure enough they opened a case once I was on vacation and sent them back, fine no big deal. It has been past the 7 days. I get that. Instead of trying to grow your follower count, focus on figuring out which brands and styles are currently trending. Second. I am OCD, hyper observant and work i fashion. Tradesy refunds the money to the buyer and then they resell your item themselves. Thank you for providing all of us with a space to commiserate! I made sure everything was as described before I sent the order and then I got the issue. Scammers often have large quantities of new designer products available all at once. There really should be something put in place for the sellers, especially since they take so much commission out of sales. 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